Senior Backend EngineerCommunity Phone has a straightforward mission: make the phone call more powerful. In doing so, we are transforming the $300B+ US telecom industry. We have thousands of customers around the country, including children trying to purchase landlines for their elderly parents and businesses choosing modern voice features. Our enterprise clients include KFC, AT&amp;T, GM, Dunkin’ Donuts, and Starbucks. We are customer-centric and believe that happy customers are the best sales force on the planet.We are a venture-backed, Y-Combinator graduate. In 2021 alone, we grew 20%+ month-over-month and have already tripled in 2022. As our revenue and teams have expanded, our product offering has too - with novel voice features available for SMBs for the first time.About the roleYou will be working with our founder and product team (including five other engineers, two senior designers, and a project manager) to build the first full-service API to provision phone numbers and onboard modern voice features (like credit card processing via phone or a crowdsourced real-time spam-call filter). These projects use events only a carrier can get. We process millions of minutes of phone conversations per week, growing about 25% month-over-month.(Real) Sample Projects Include <ul><li>Help design APIs so existing apps (like CRMs) can use voice and message data</li><li>Ultimately, design a system to learn and change a business’s call flow to optimize for e-commerce goals like order creation</li><li>Automatic order-taking or appointment scheduling via voice </li><li>CRM integrations, making real-time speech from phone calls available via API for the first time </li><li>Emergency services integrations for seniors living at home or in assisted living</li></ul>Accelerate your career as you<ul><li>Work with a highly collaborative cross-functional team composed of product managers, a designer, engineers, analysts, and operations working together to define and build the world-class telecommunications experience. </li><li>Tackle complex technical and domain problems in the tired telecommunications industry </li><li>Use your expertise to create technical leverage that enables us to deliver more value to small businesses, enterprise customers, and senior citizens </li><li>Focus on scaling and automating our existing services.</li><li>Evolve our team culture and processes through collaboration and mentorship.</li></ul>A Bit About YouMinimum Qualifications:<ul><li>Have 4+ years of experience writing production code</li><li>Experienced with backend development</li><li>Experience writing automated tests using CI/CD pipelines</li><li>Strong engineering fundamentals</li><li>Passionate about Community Phone's mission</li><li>Experienced as a product engineer working on end-user-facing features, collaborating with product and design teams</li><li>Track record of learning and growth</li><li>You are highly curious and almost fearless when it comes to writing software and bringing organization to the wild west of old-school carriers and cable companies... someone who wants to find out what is really going on and wants to make a huge impact.</li><li>Strong verbal and written communication in English.</li></ul>Preferred Qualifications: <ul><li>Experienced with Python 3, Django, PostgreSQL, Docker</li><li>Experienced leading a project or a team</li><li>Have architected complex systems for long-term maintainability, performance, and scalability</li></ul>Interview Process <ul><li>Initial Screen with our Product Manager</li><li>Technical Screen evaluated by our backend team </li><li>Onsite </li><li>References</li><li>Offer</li><li>Hire</li></ul>Contribute to open source and jump ahead of the line:  open a PR with a meaningful contribution to any of our open source projects, and if approved you are guaranteed the onsite interview.Salary Range: $100,000 - $140,000* + Equity*Please note this range is specific to employees based in the United States. Salary ranges for employees outside of the United States may vary based on region.  Benefits also depend on the candidate’s location. Equity Eligible: Yes.

Senior Backend Engineer

Note: This is a startup. We're growing 500%/year and we need someone fairly technical, who can keep our sales-marketing related integrations running, build reports, and be the glue that holds the sales and marketing workflow together. We want to hire someone who has done this before, or has significant experience doing something similar. If you have never worked at a startup, this may not be a good fit. It's fast-paced, and we're building everything from scratch.About YouYou are an owner who comes with strong opinions about the best system to build. You know sales and you know systems. You know how to measure, and create systems that help you continually take yourself out of the process, and put those evolving pieces into the sales system. You are a builder at your core, and love a complex challenge with lots of moving pieces.What You’ll DoOwn the theory about what ought to be built next.Own all sales and marketing systems, including installation of new software, integrations between the CRM, marketing automation platform, and other business apps, building zaps and reports, and generally maintaining the sales and marketing tech stack and workflow so that it flows smoothly and allows for peak productivity and quality.Set up sales automations to improve MQL to SQL close rate for form fills, abandoned carts, and other leads. Ensure that every lead is touched according to an SLA, and create the necessary integrations, automations, and supporting reports to facilitate this.Provide actionable insight (to management, and reps) on what impacts sales and what impacts churn.Track performance on a team and individual level.

BizOps (Sales/Marketing ops) Craftsman

Note: This is a startup. We're growing 500%/year and we need someone fairly technical, who can keep our sales-marketing related integrations running, build reports, and be the glue that holds the sales and marketing workflow together. We want to hire someone who has done this before, or has significant experience doing something similar. If you have never worked at a startup, this may not be a good fit. It's fast-paced, and we're building everything from scratch.About YouYou know sales and you know systems. You cannot stand for anything less than high-quality customer interactions. You know how to measure, and create systems that help you continually take yourself out of the process, and put those evolving pieces into the sales system. You are a builder at your core, and love a complex challenge with lots of moving pieces.What You’ll DoOwn all sales and marketing systems, including installation of new systems, integrations between CRM and other systems, building zaps and reports, and generally maintaining the sales and marketing systems workflow so that it flows smoothly and allows for peak productivity and quality.Provide actionable insight (to management, and reps) on what impacts sales and what impacts churn.Track performance on a team and individual level.

BizOps Engineer

You will be working with our founder and product team (including five other engineers, two senior designers, and a project manager) to build the first full-service API to provision phone numbers and onboard modern voice features (like credit card processing via phone or a crowdsourced real-time spam-call filter). These projects use events only a carrier can get. We process millions of minutes of phone conversations per week, growing about 25% Month over month.We build modern landlines for businesses and families.Responsibilities (can be some):<ul><li>Help maintain Django services that touch interfaces in telecom (Bandwidth, T-Mobile, AT&amp;T, CLECs)</li><li>Drive best practices and architecture design</li><li>Help design APIs so existing apps (like CRMs) can use voice and message data</li><li>Ultimately, design a system to learn and change a business’s call flow to optimize for e-commerce goals like order creation</li><li>Understanding that the value of what we create is in how it’s used by our staff or customers. Not simply the technological contribution</li></ul>Requirements:<ul><li>You have a strong knowledge of Python 3, Django, PostgreSQL, Docker.</li><li>You are highly curious and almost fearless when it comes to writing software and bringing organization to the wild west of old school carriers and cable companies... someone who wants to find out what is really going on and wants to make a huge impact.</li><li>Strong verbal and written communication in English.</li><li>You know what it means to join a fast-growing startup.</li></ul>

Senior Backend Engineer (Python, Django)

About Community Phone CompanyCommunity Phone Company YC W19 built a simple cloud phone system for businesses that don't operate a call center.Our solution lets a business get all modern voice features (re-route if busy, greeting menu and IVR, programmable caller ID, cloud voicemail, etc) on their existing office phone and existing employee cell phones. All employees onboard instantly, no wifi required, no app to download. Businesses should not be missing out on orders because they can only take one call at a time, and they shouldn't need an IT person in order to get a modern business phone system.About the roleIn May, we grew paying customers by 50%. By the end of the year, we’ll be growing 4x faster.We are looking for a QA expert to help power the engine that will get us there.About Community PhoneCommunity Phone is a venture-backed, Y-Combinator graduate with a simple mission; make phone service simple, clear, and accessible to everyone. We do this with a truly unique product - a device that connects landline phones to local cell towers, rather than through internet or copper wires, and upgrades them to include modern features like re-route-if-busy or fine-grained control over caller ID.This allows us to offer phone service to the over 60 million Americans and businesses who use landline phones that’s more reliable than internet-based VoIP providers, and at a fraction of the cost of traditional providers.And the results speak for themselves. 40%+ month-over-month growth and profitable paid channels that are ready for optimization and scale.Our investors are the same early investors in companies like Reddit, DropBox, AirBnB, Twitch, Lyft, and other successful startups. We are customer-centric and believe that happy customers are the best salesforce on the planet.Requirements:2+ years of testing including web apps and backend APIs;Firm understanding of QA methodologies;Experience in test document creation (test cases, check-lists);Experience with bug tracking and test management tools;Expert level of spoken English;Highly result-oriented and proactive;Excellent communication skills, analytical and troubleshooting abilities.Nice to have:Experience with desktop applications testing;Experience with Web API testing;Experience in estimating test activities.Responsibilities:Test data preparation;Develop test cases and check-lists to ensure adequate test coverage;Report bugs and discrepancies discovered to developers;Participate in team activities;Issues investigating/reporting.TechnologyAT&amp;T Mediation API Django React Native Webflow React Web CSS/HTML/JS Python 3.0 Nginx Wireless XML SMTP Scrapy Five 9s of availability and multithreading Git SMTP &amp; IMAP SMS/MMS

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