Empower the Individual Through CryptoGemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home. Select roles that are location-specific will still be eligible for flexible schedules.The Department: SupportThe Role: Senior Application Support EngineerGemini is establishing itself as the industry leading exchange for institutional trading of digital assets. You will be at the forefront of providing support to Gemini’s customer base and will work closely with our engineering teams on the continuous improvement of the Gemini platform. You are customer focused and have a track record of being an application support expert within the Financial Technology space. Building and configuring internal operational tools is something that you enjoy and excel in. You will leverage your experience to help Gemini bridge the gap between traditional Financial Service platforms and our world class digital asset exchange.This role will be based in our Singapore office once it is safe to return to the workplace. Responsibilities:<ul> <li>Provide technical support services to Gemini’s institutional and retail customer base as well as partnered vendors, with a focus on Gemini APIs, network connectivity, and application support </li><li> </li><li>Investigate and precisely communicate application issues referencing appropriate logs to Gemini development teams </li><li> </li><li>Maintain and deploy API documentation, accounting for relevant engineering changes for all Gemini APIs </li><li> </li><li>Assist all support teams with operational tools to help the overall support service at Gemini </li><li> </li><li>Clearly articulate issues to customers in a way that instills confidence and reliability </li><li> </li><li>Assist in the on-boarding and certification process of FIX and Web API customers </li><li> </li><li>Provide second level support to sales and business development teams </li><li> <ul> Qualifications:<ul> <li>BABS degree in technical or engineering concentration</li><li> </li><li>3 years of experience in a technical support role at an Exchange, OMS or other Financial Services Technology provider </li><li> </li><li>Working knowledge of SQL databases and writing well-formed queries</li><li> </li><li>Excellent communication skills, both written and verbal </li><li> </li><li>Well versed in navigating systems, running commands from a Unix terminal, and measuring system performance </li><li> </li><li>Extensive experience with Python or other scripting languages </li><li> </li><li>Extensive experience with APIs ● Experience and passion for cryptocurrencyblockchain technology</li><li> <ul> Preferred Qualifications:<ul> <li>5 years of experience in a technical support role at an Exchange, OMS or other Financial Services Technology provider </li><li> </li><li>Deep understanding of FIX protocol and underlying network connectivity approaches. Highly skilled in identifying and solving FIX application issues </li><li> </li><li>Extensive project management experience, a PMP certification or equivalent. </li><li> </li><li>Experience with Datadog, Looker, ZenDesk, Docker </li><li> </li><li>Front end development experience, and familiarity with HTML, CSS, Javascript o React, Flask for Python web server backend. </li><li> <ul> It Pays to Work HereWe take a holistic approach to compensation at Gemini, which includes:<ul> <li>Health, Vision and Dental insurance covered at 100% for employees and dependents</li><li> </li><li>At least 12 weeks paid Parental Leave</li><li> </li><li>Flexible Time Off</li><li> </li><li>Business Travel Medical Insurance</li><li> <ul> At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.#LI- #LI-REMOTEGemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.You can view their website at https:gemini.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt.When applying, mention the word CANDYSHOP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human RODUuMjU1LjIzNy40NwM</ul></li></ul></ul></li></ul></ul></li></ul></ul></li></ul>

Gemini

Senior Application Support Engineer

Empower the Individual Through CryptoGemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home. Select roles that are location-specific will still be eligible for flexible schedules.About Nifty GatewayNifty Gateway is the premiere, all-in-one platform that makes it easy to buy, sell, and store digital art and collectibles, otherwise known as Nifties (or NFTs). Nifty Gateway was founded by Duncan and Griffin Cock Foster in 2018, and acquired by Gemini in 2019, with the belief that crypto networks and the blockchain have the power to fundamentally change the art world by creating greater choice, independence, and opportunity for artists, creators, and collectors.The Role: Senior Software Engineering Manager, Nifty GatewayWe are seeking a senior engineering manager for the Payments dev team at Nifty Gateway. The Payments team handles everything relating to how money moves around the Nifty Gateway platform – buying NFTs, selling NFTs, royalties for artists &amp; collaborators, and handling cryptocurrency, crypto wallets, credit cards, banks, and exchanges. In this role, you’ll be responsible for helping the fullstack Payments team define their roadmap, plans, and goals, helping them achieve those goals, and guiding each team member to develop their career at Nifty Gateway. Your team will be building out the frontier of an emerging field and tools for some of the world’s best digital art!Responsibilities:<ul> <li>Create and evolve a structure and organization design for your team</li><li> </li><li>Drive performance for your team and hold them accountable to externally and internally imposed deadlines and targets</li><li> </li><li>Make hiring plans and hiring decisions</li><li> </li><li>Give frequent feedback and coaching to your team members, coordinating with people from around the company to get a full understanding of your team’s performance</li><li> </li><li>Provide a diverse, equitable, and inclusive environment for your team to execute on its priorities and evolve its capabilities over time.</li><li> </li><li>Communicate at all levels from senior leaders to individual contributors, including technical and non-technical audiences.</li><li> </li><li>Adapt the team’s plans and goals to changing realities in a fast-moving industry</li><li> </li><li>Effectively resolve ambiguity, helping the team to analyze complex requirements and break down features and initiatives into tasks</li><li> </li><li>Own the team’s output, taking responsibility for everyone’s performance</li><li> </li><li>Quickly ramp up on relevant industry and competitive trends</li><li> <ul> Qualifications:<ul> <li>5+ years of experience in software development &amp; delivery</li><li> </li><li>4+ years of managing engineering teams, delivering high quality software for customers</li><li> </li><li>Experience in technology relating to payments, accounting, andor financial products</li><li> </li><li>Technical aptitude to ask engineers good questions about architecture and product decisions</li><li> </li><li>Expertise in Python or similar programming language and JavascriptTypescript</li><li> </li><li>Familiarity with the Django framework, PostgreSQL, and ReactJS.</li><li> </li><li>Experience establishing successful partnerships with key stakeholders such as product managers, project managers, and business owners.</li><li> <ul> Preferred Qualifications:<ul> <li>Experience working with Solidity &amp; Web3.py, among other tools.</li><li> </li><li>Basic understanding of blockchain technology, including the Ethereum blockchain and smart contracts</li><li> </li><li>Familiarity and interest with nifties and digital collectibles as a product.</li><li> </li><li>Knowledge of NFTs and Ethereum protocols is also hugely helpful</li><li> </li><li>Startup scaled company experience</li><li> <ul> It Pays to Work HereWe take a holistic approach to compensation at Gemini, which includes:<ul> <li>Competitive Compensation and Profit-Sharing Equity</li><li> </li><li>Flexible vacation policy</li><li> </li><li>Retirement Plan Matching</li><li> </li><li>Generous Parental leave</li><li> </li><li>Comprehensive health plans</li><li> </li><li>Training and professional development</li><li> <ul> At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.#LI-MS1 #LI-REMOTEGemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.You can view their website at https:gemini.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt.When applying, mention the word CANDYSHOP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human RMTg1LjEzNS4xMDguMTY4M</ul></li></ul></ul></li></ul></ul></li></ul></ul></li></ul>

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