Who we are“Hi, I’m Steve the Senior Engineering Manager at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do:Becoming a Mentioneer means you’ll be joining our Referral Engineering® movement, which is changing the world of marketing.We’re on a mission to help brands harness the exponential power of their fans through the power of referral. Since 2013, our referral-marketing platform has made it easy for online shoppers to refer great brands to their friends and family. We’ve delivered more than $1.5bn in revenue for 450 brands including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma. We’re changing the world of marketing, one Referral Engineering® programme at a time.The RoleAs Senior Frondend Engineer you’ll be joining the Engineering team made up of 27 Mentioneers.As a Senior Frontend Engineer at Mention Me you will collaborate with our design team and our engineers to help make the frontend experience at Mention Me really shine.Your work will be shown to hundreds of thousands of people around the world every day and will help major companies make decisions about their referral strategies. We're looking for someone who can get involved in it all: collaborating with the existing team, building tools and technologies and delivering wonderful products. We'd love you to have an opinion on user experience, on product direction and how to make the most of technical problems.What you’ll do:<ul> <li>Delivering major new functionality to the Mention Me platform in React</li> <li>Working collaboratively with our design team to improve the design of the Mention Me platform</li> <li>Being part of a multi-disciplinary team of engineers, designers and product managers to deliver commercially viable product features to end users</li> </ul>We'd really like to hear from you, if ...<ul> <li>Have 3+ years of commercial experience with React</li> <li>Comfort with taking a product from MVP to MLP (Minimum Loveable Product), and iterating continuously</li> <li>Proven track record of delivering commercially viable software</li> <li>Experience of making difficult trade offs between technology and user experience</li> </ul>What to expect after you apply: After you apply, expect to hear back from us within 3 working days, regardless of the outcome. If there’s an unexpected delay, it could take a few days longer but we definitely won’t leave you hanging. If we progress your application, you’ll be invited to arrange a 30-minute call with either Chim or Dom (who run our Talent Team)After the initial conversation if it’s a good match both ways, you’ll be invited to meet with the hiring manager, typically over a virtual call but we also love face to face interviews where possible.Following a successful first stage interview, you’ll be invited to the 2nd stage which will be a panel interview with Steve, Ed (Head of Engineering) and another member of the engineering team. It will involve a technical exercise at the beginning followed by a deeper dive into your experience, ambitions etc and a chance for you to also dig deeper. What you’ll get Hybrid and remote working. Most of our Mentioneers work in the offices 2x a week, but we are open to people looking for more flexibility Free mental wellbeing support with a qualified therapist through Spill £2000 annual learning and development budgets 2 Celebration Days, additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you ‍‍ Enhanced parental leave 25 days holiday plus public holidays, alongside additional days for being a Mentioneer Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍♂️ Free weekly massages, and subsidised gym memberships and ClassPass, and loads more! Stock options to share in our future success All the up to date tech you’ll need (we love Macs)Diversity, equity and inclusionWe celebrate every Mentioneer, exactly as they are. We don’t shy away from breaking down systemic discrimination in society, or from difficult conversations and decisions. We’re committed to being a force for change. You can read more about how we’re doing this and always learning, by looking at our blogs here.The same goes for our recruitment. We welcome every application, regardless of race, religion or belief, ethnic origin, physical ability, family structure, socioeconomic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. If you’d like to find out more about diversity and inclusion at Mention Me, get in touch.

Mention Me

Senior Frontend Engineer

Who we areHi, I’m Steve, Senior Engineering Manager at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do. Becoming a Mentioneer means you’ll be joining our Referral Engineering® movement, which is changing the world of marketing. Our data-driven referral marketing platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations. There’s a good chance you’ve already come across us while online shopping from Puma, PrettyLittleThing, ASOS, Pret a Manger or any other of the 450+ brands we work with. Since 2013, we’ve delivered more than 4.5m referrals totalling $1.5bn in revenue. Now, our mission to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us. The Role As a Full Stack Engineer you’ll be joining the Engineering team made of up 26 Mentioneers. We’re looking for a software engineer to join our tight-knit and dynamic engineering team. Reporting to one of our Tech Leads, the successful candidate will work closely with our Product Managers, understand client problems and help develop new functionality, generate business ideas and build a better, more scalable, platform. Our award-winning platform gives out rewards worth millions of pounds, serves hundreds of thousands users daily, and collects fascinating information about how people shop. We want someone who’s keen to get involved in it all: from the frontend (React, Typescript) to the backend systems; the APIs (GraphQL, REST); and the tools and technologies that keep it all humming. If you want to be involved in product and technology from the ground up, this role could be perfect for you. We’re looking for an enthusiastic engineer with strengths in back and front-end engineering who will make the role their own. New skills and ideas are always welcome in our multidisciplinary team! What you’ll do: <ul> <li>Creating products in Symfony, PHP, Typescript, React, GraphQL, LESS and MySQL</li> <li>Building production-strength applications and SaaS platforms based on best practice architectures, providing high availability (last year we had 99.97% uptime!)</li> <li>Partnering closely with stakeholders, especially our Product and Design teams</li> <li>Working as a team, participating in cross-functional meetings, and communicating with the wider business</li> <li>Managing processes with a hybrid of Agile and Kanban</li> </ul> We'd really like to hear from you, if ... <ul> <li>Are a first-rate problem-solver with solid experience of agile software development</li> <li>Are happy to talking to Customers, Product Managers and Designers and building great products together</li> <li>Are comfortable on the command line and happy with the tools and processes of a modern software development environment</li> <li>Move fast, but also understand the complexities of the stack and strive to improve things with high quality code and great testing</li> <li>Have the right to work in the UK</li> </ul> What you’ll get: Here are some of our favourite perks and benefits, but we have so many more! Hybrid and remote working. Most of our Mentioneers work in the offices 2x a week, but we are open to people looking for more flexibility Free mental well-being support with a qualified therapist through Spill £2000 annual learning and development budgets 2 Celebration Days: additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you ‍‍ Enhanced parental leave 25 days holiday plus public holidays, alongside additional days for being a Mentioneer Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍♂️ Free weekly massages, subsidised gym memberships and ClassPass, and loads more! Stock options to share in our future success All the up-to-date tech you’ll need (we love Macs)What to expect after you apply:After you apply, expect to hear back from us within 3 working days, regardless of the outcome. It could take a few days longer if there’s an unexpected delay, but we definitely won’t leave you hanging.If we progress with your application, you’ll be invited to arrange a 30-minute call with either Dom or Chim (who run our Talent Team).After the initial conversation, if it’s a good match both ways, you’ll be invited to meet with the hiring manager. This is typically over a virtual call, but we also love face-to-face interviews where possible too.Following a successful first stage interview, you’ll be invited to the 2nd stage which is blend of a technical exercise and an opportunity for you to get to know the team better and vice versa. This interview will be with Steve (Senior Engineering Manager), Ed (Head of Engineering) and another member of the Engineering team.<ul> <li>Phone Screen with Chim</li> <li>A 1st Stage with Steve (Senior Engineering Manager)</li> <li>A 2nd Stage with Steve, Ed (Head of Engineering) and another member of the team</li> </ul>

Full Stack Software Engineer

Who we areBecome a Mentioneer and join our Referral Engineering® movement, changing the world of marketing.We’re on a mission to help brands harness the exponential power of their fans through the power of referral. Since 2013, our referral programmes have delivered more than $1.5bn revenue for 450 brands including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma. Our team of Referral Experts know exactly what it takes to execute a powerful customer advocacy strategy – from getting technical to optimising performance and advising on customer psychology. (They’re also pretty fun to be around.)Our advocacy-first vision is supported by our partner network and $25m Series B funding.We’re changing the world of marketing, one Referral Engineering® programme at a time. Join us.The RoleWe’re looking for a software engineer to join our tight-knit and dynamic engineering team. Reporting to one of our Tech Leads, the successful candidate will work closely with our Product Managers, understand client problems and help develop new functionality, generate business ideas and build a better, more scalable, platform.Our award-winning platform gives out rewards worth millions of pounds, serves hundreds of thousands users daily, and collects fascinating information about how people shop. We want someone who’s keen to get involved in it all: from the frontend (React, Typescript) to the backend systems; the APIs (GraphQL, REST); and the tools and technologies that keep it all humming.If you want to be involved in product and technology from the ground up, this role could be perfect for you.We’re looking for an enthusiastic engineer with strengths in back and front-end engineering who will make the role their own. New skills and ideas are always welcome in our multidisciplinary team!What you'll do:<ul> <li>Creating products in Symfony, PHP, Typescript, React, GraphQL, LESS and MySQL</li> <li>Building production-strength applications and SaaS platforms based on best practice architectures, providing high availability (last year we had 99.97% uptime!)</li> <li>Partnering closely with stakeholders, especially our Product and Design teams</li> <li>Happy to put the Customer at the centre of everything we do and build product which works for them</li> <li>Managing processes with a hybrid of Agile and Kanban</li> <li>Working as a team, participating in cross-functional meetings, and communicating with the wider business</li> <li>Keeping security top of mind</li> </ul>We'd really like to hear from you, if...<ul> <li>Are a first-rate problem-solver with solid experience of agile software development</li> <li>Are happy to talking to Customers, Product Managers and Designers and building great products together</li> <li>Are comfortable on the command line and happy with the tools and processes of a modern software development environment</li> <li>Move fast, but also understand the complexities of the stack and strive to improve things with high quality code and great testing</li> <li>Have the right to work in the UK</li> </ul>And if you tick these boxes, that’s even better (but not essential):<ul> <li>Have experience in Git and Continuous Build systems like Jenkins</li> <li>Have an undergraduate degree in Computer Science, Engineering, Maths or a related discipline</li> </ul>What you’ll get: A competitive package, plus options in a growing scale-up Remote working. Most of our Mentioneers work in the offices 2x a week, but we are open to people looking for more flexibilityBi-weekly Perspective Day to work on something different to bring value to our customers25 days plus public holidays and an extra day for every year as a Mentioneer (up to 5) 2 additional days off each year for you to celebrate special events or days that are important to you £2000 annual learning and development budgets Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍‍ Enhanced parental leave All the update to date tech you’ll need Sessions with a qualified therapist through Spill‍♂️ Free weekly massages, and subsidised gym memberships and ClassPass, and loads more!Diversity, equity and inclusionWe celebrate every Mentioneer, exactly as they are. We don’t shy away from breaking down systemic discrimination in society, or from difficult conversations and decisions. We’re committed to being a force for change.The same goes for our recruitment. We welcome every application, regardless of race, religion or belief, ethnic origin, physical ability, family structure, socioeconomic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. If you’d like to find out more about diversity and inclusion at Mention Me, get in touch.

Who we are“Hi, I’m Roy the Chief Product Officer at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do: Becoming a Mentioneer means you’ll be joining our Referral Engineering® movement, which is changing the world of marketing. We’re on a mission to help brands harness the exponential power of their fans through the power of referral. Since 2013, our referral-marketing platform has made it easy for online shoppers to refer great brands to their friends and family. We’ve delivered more than $1.5bn in revenue for 450 brands including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma. We’re changing the world of marketing, one Referral Engineering® programme at a time. Join us.The Role As a User Education Manager you’ll be joining the Product team made of up 13 Mentioneers. In your role as the User Education Manager at Mention Me you will be responsible for the management of course and content development, training delivery processes, a certification program, as well as the management of resources to deliver the content and ensuring training is efficient and effective. Training types will include instructor-led, online and a blend of both. You will also help advise the product management team on best practice for product documentation to ensure alignment between training courses and self serve product education. You will be a key member of the team working closely with functional leaders across the business including customer success, product marketing, sales and product management. What you’ll do:<ul> <li>Designing and implementing our first certified training program and supporting services, including identifying course content requirements, appropriate delivery mediums, and personnel to deliver training</li> <li>Managing the certified training program through instructor-led, online and blended learning and documentation - driven delivery processes</li> <li>Owning the logistics and processes (including tools) of a market leading certified training program</li> <li>Ensuring we establish quality control and continual improvement processes to maintain exceptional standards in training content and delivery mechanisms</li> <li>Establishing and leading the user education function within Mention Me and ensuring we deliver world class training to our awesome customers and mentioneers! </li> </ul>We'd really like to hear from you, if ... <ul> <li>B.S. or B.A. in related subject</li> <li>Minimum of 5 years working in a similar role in user education</li> <li>Experience implementing and managing Learning Management Systems</li> <li>Solid foundation in adult education principles and strong knowledge of instructor-led, self directed web-based and blended learning methodologies</li> <li>Proven track record in coordinating and managing the build out and delivery of certified training systems</li> <li>Preferred work history of successfully managing the delivery of certified training, curriculum and content development within the martech space</li> </ul>What you’ll get:Here are some of our favourite perks and benefits, but we have so many more! Hybrid and remote working. Most of our Mentioneers work in the offices 2x a week, but we are open to people looking for more flexibility Free mental wellbeing support with a qualified therapist through Spill £2000 annual learning and development budgets 2 Celebration Days, additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you ‍‍ Enhanced parental leave 25 days holiday plus public holidays, alongside additional days for being a Mentioneer Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍♂️ Free weekly massages, and subsidised gym memberships and ClassPass, and loads more! Stock options to share in our future success All the up to date tech you’ll need (we love Macs) Diversity, equity and inclusion We celebrate every Mentioneer, exactly as they are. We don’t shy away from breaking down systemic discrimination in society, or from difficult conversations and decisions. We’re committed to being a force for change. You can read more about how we’re doing this and always learning, by looking at our blogs here. The same goes for our recruitment. We welcome every application, regardless of race, religion or belief, ethnic origin, physical ability, family structure, socioeconomic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. If you’d like to find out more about diversity and inclusion at Mention Me, get in touch.

User Education Manager

Hi, I'm Tati, the Operations Manager at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.Who we areBecoming a Mentioneer means you’ll be joining our Referral Engineering® movement, which is changing the world of marketing.Our data-driven referral marketing platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.There’s a good chance you’ve already come across us while online shopping from Puma, Michael Kors, ASOS, Ray Ban, or any other of the 450+ brands we work with.We’ve delivered more than 5.5m referrals totalling $1.5bn in revenue for our clients.Now, our mission to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us.The RoleWe’re looking for a Client Operations Executive to join our seven-strong team, responsible for providing the best client support for the UK’s leading referral platform. You’ll work closely with operations colleagues, as well as the onboarding team, the engineering team and the product team to ensure quick and efficient resolution and implementation of external and internal requests. An example might be changing a client's copy and imagery, training a client on how to use the product, or modifying a referral campaign. As a company, we embody Customer Love. Whilst hitting SLAs is important, we prioritise quality over quantity and want any client of ours to have an experience that is memorable. Reporting to our Operations Manager, you’ll be joining at an exciting time when we’re taking on more responsibilities and growing the team during 2022 and beyond. The scope of the role is broad, touching every part of the Operations’ wide range of tasks and you will experience change… a lot of change, fast. Excited? Read on!What you'll do:<ul> <li>You'll manage support enquiries from our clients, their customers and Mention Me, colleagues, via our ticketing system and live chat</li> <li>You'll be responsible for actioning a wide range of changes on our clients’ referral schemes, proactively ensuring they are running smoothly and escalating when they are not.</li> <li>You'll support the Client team by implementing changes for our clients in the Mention Me platform</li> <li>You'll conduct regular written and video communications with many of our clients </li> <li>You'll support the Onboarding team with setting up new clients.</li> <li>You'll work alongside the Design team and request seasonal imagery updates for the client</li> <li>You'll provide constructive feedback on Mention Me’s tools and processes as we seek to continually improve our platform and the service we provide.</li> </ul>We'd really like to hear from you if:<ul> <li>You have at least two years’ experience of working in a customer support role within a SaaS business</li> <li>You have an understanding of web technology and good general computing skills</li> <li>You have a drive and desire to do the best job for your clients/colleagues that you possibly can</li> </ul><ul> <li>You’re organised and thorough approach to timely delivery of good quality work, multitasker</li> <li>You have excellent communication skills written and verbal communication skills</li> <li>You have knowledge of online businesses, either in customer acquisition, customer retention or product marketing would be desirable</li> <li> </li></ul>What you’ll get:Here are some of our favourite perks and benefits, but we have so many more! Hybrid and remote working. You'll be needed in the office a minimum of 2x a week, with up to 3 days working from home. Free mental well-being support with a qualified therapist through Spill £2000 annual learning and development budgets 2 Celebration Days: additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you‍‍ Enhanced parental leave 25 days holiday plus public holidays, alongside additional days for being a Mentioneer Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍♂️ Free weekly massages, subsidised gym memberships and ClassPass, and loads more! Stock options to share in our future success All the up-to-date tech you’ll need (we love Macs)What to expect after you apply:After you apply, expect to hear back from us within 3 working days, regardless of the outcome. It could take a few days longer if there’s an unexpected delay, but we definitely won’t leave you hanging.If we progress with your application, you’ll be invited to arrange a 30-minute call with Dom (our Talent Partner).After the initial conversation, if it’s a good match both ways, you’ll be invited to meet with Tati for 45mins.Following a successful first-stage interview, you’ll be invited to the 2nd stage which includes a task and is an interview, with Craig and Marc. #li-hybrid

Client Operations Executive

Who we are Hi, I'm Ben, and I'm Becky, and we're hiring into the Data team. Before we tell you more about the role, here's a little bit about Mention Me and what we do.Becoming a Mentioneer means you’ll be joining our Referral Engineering® movement, which is changing the world of marketing.Our data-driven referral marketing platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.There’s a good chance you’ve already come across us while online shopping from Puma, PrettyLittleThing, ASOS, Pret a Manger or any other of the 450+ brands we work with.Since 2013, we’ve delivered more than 4.5m referrals totalling $1.5bn in revenue.Now, our mission to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help usThe RoleWe have big plans to scale our business globally, and data is going to help us get there. Data is already being used to make key business decisions, but there's still so much more we can get from using data effectively.You'll be joining the data team, and reporting into Ben Henshall, our Data and Insights Manager. You'll have functional alignment with Finance and Operations, and work closely with our CFO, Becky Hooley to agree your priorities. The types of analysis you'll deliver will be sales and marketing operational analysis, creating alignment between financial and strategic targets, detailed analysis around key metrics such as churn, NRR, ARR segmentation and predictive analysis on client health. You'll also be identifying creative ways to support teams across the business with new impactful and actionable insights which can be used to change how we work. What you’ll do: <ul> <li>You’ll work across the functional teams to understand how data and dash-boarding can generate insights for them (e.g. sales and marketing funnel metrics, churn analysis, client health prediction, ARR segmentation)</li> <li>You’ll support our finance team with key metrics and analysis, ensuring alignment between financial and operational KPIs (e.g. alignment between budgets, company 4Dx targets and individual quotas).</li> <li>You'll work closely with the client team analysing client performance and identifying opportunities for client improvement</li> <li>You’ll maintain, design, and manage the administration of Looker. You’ll deliver training on it to our teams, with the aim of them becoming self-sufficient</li> <li>You’ll also develop a way to produce monthly trading reports and financial data models</li> <li>You’ll work with our Data &amp; Insights Manager and Rev Ops to ensure data integrity across the platform</li> <li>You’ll answer ad-hoc business questions with data</li> </ul>We'd really like to hear from you, if ... <ul> <li>You have 3+ years of experience using data to facilitate business decision making</li> <li>You have experience working in a scale-up/SME</li> <li>You are numerate, inquisitive and are all about finding solutions to problems</li> <li>You have experience working with Excel and SQL</li> <li>You have used data-visualisation tools</li> <li>You may have experience working alongside finance, FP&amp;A, or financial modelling</li> <li>You have excellent communication skills, with the ability to explain complex data and information to those from non-technical backgrounds</li> </ul> What you’ll get:Here are some of our favourite perks and benefits, but we have so many more! Hybrid and remote working. You'll be needed in the office 1-2x a week. Free mental well-being support with a qualified therapist through Spill £2000 annual learning and development budgets 2 Celebration Days: additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you‍‍ Enhanced parental leave 25 days holiday plus public holidays, alongside additional days for being a Mentioneer Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍♂️ Free weekly massages, subsidised gym memberships and ClassPass, and loads more! Stock options to share in our future success All the up-to-date tech you’ll need (we love Macs)What to expect after you apply:You'll receive a feedback survey once you've applied, that will ask you to provide completely anonymous feedback on your candidate experience so far. We'd really appreciate it if you’d be able to share your thoughts - it takes as little as 30 seconds, and provides hugely valuable data for us to continue to improve our processes. You can expect to hear back from us within 3 working days, regardless of the outcome. It could take a few days longer if there’s an unexpected delay, but we definitely won’t leave you hanging.If we progress with your application, you’ll be invited to arrange a 30-minute call with Dom (our Talent Partner).After the initial conversation, if it’s a good match both ways, you’ll be invited to meet with Ben (Product Data Manager) and Becky Hooley (CFO). This is typically over a virtual call.Following a successful first stage interview, you’ll be invited to the 2nd stage which includes a task, and is an in-person interview, where you'll meet Becky Hooley, Ben and Simon (COO). #li-hybrid

Senior Business Insights Analyst

Who we are“Hi, I’m Claudio the Head of Product Design at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do:Becoming a Mentioneer means you’ll be joining our Referral Engineering® movement, which is changing the world of marketing.We’re on a mission to help brands harness the exponential power of their fans through the power of referral. Since 2013, our referral-marketing platform has made it easy for online shoppers to refer great brands to their friends and family. We’ve delivered more than $1.5bn in revenue for 450 brands including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma. We’re changing the world of marketing, one Referral Engineering® programme at a time. Join us!The roleWe started 2022 with a bang; we’ve got a bold product vision and secured $25m Series B investment. We have an ambitious plan for our UX: completely transform user experience for our clients. Think: consumer-grade enterprise product. Our platform offers powerful functionality that drives excellent results, but it needs to be easy and accessible at the same time. Here is where you come in: your job will be to break complex problems and create smart, engaging solutions, expressed in beautiful, simple, intuitive interfaces that our clients will love. You will do that by working within an empowered product team, collaborating with a product manager and engineers throughout the full product process, from discovery to delivery to iteration.What you'll do<ul> <li>You will be a part of the the bread and butter: <ul> <li>Research</li> <li>UX + UI design (flows, wireframes, mock-ups) prototyping </li> <li>User testing</li> <li>Visual QA</li> </ul> </li> <li>You will present your solutions to internal teams and key stakeholders</li> <li>You will be expanding UI and component library</li> </ul>We'd really like hear from you, if...<ul> <li>You have 3–5 years in a role designing and delivering digital products</li> <li>You have experience working in SaaS, Martech, or B2B industries</li> <li>You have a thorough understanding of user behaviour psychology</li> <li>You have experience with HTML, CSS, responsive design and a good grasp of technical constraints and their impact.</li> <li>You are comfortable using and analysing data in design process</li> </ul>What to expect after you apply: After you apply, expect to hear back from us within 3 working days, regardless of the outcome. If there’s an unexpected delay, it could take a few days longer but we definitely won’t leave you hanging. If we progress your application, you’ll be invited to arrange a 30-minute call with either Chim or Dom (who run our Talent Team)After the initial conversation if it’s a good match both ways, you’ll be invited to meet with the hiring manager, typically over a virtual call but we also love face to face interviews where possible.Following a successful first stage interview, you’ll be invited to the 2nd stage which is will involve a technical exercise as well as a open discussion to get to know you better and offering a chance for you to get to know us better also with Claudio, and a couple of other members of the Product team. <ul> <li>Phone Screen with Chim</li> <li>A 1st Stage with Claudio</li> <li>A 2nd Stage with Claudio, Anca (Head of Product), Ed (Head of Engineering)</li> </ul>What you’ll get:Here are some of our favourite perks and benefits, but we have so many more! Hybrid and remote working. Most of our Mentioneers work in the offices 2x a week, but we are open to people looking for more flexibility Free mental wellbeing support with a qualified therapist through Spill £2000 annual learning and development budgets 2 Celebration Days, additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you ‍‍ Enhanced parental leave 25 days holiday plus public holidays, alongside additional days for being a Mentioneer Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍♂️ Free weekly massages, and subsidised gym memberships and ClassPass, and loads more! Stock options to share in our future success All the up to date tech you’ll need (we love Macs)Diversity, equity and inclusionWe celebrate every Mentioneer, exactly as they are. We don’t shy away from breaking down systemic discrimination in society, or from difficult conversations and decisions. We’re committed to being a force for change. You can read more about how we’re doing this and always learning, by looking at our blogs here. The same goes for our recruitment. We welcome every application, regardless of race, religion or belief, ethnic origin, physical ability, family structure, socioeconomic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. If you’d like to find out more about diversity and inclusion at Mention Me, get in touch.

Senior Product Designer

Who we are Hi, Hi, I'm Becky, the CFO here at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.Becoming a Mentioneer means you’ll be joining our Referral Engineering® movement, which is changing the world of marketing.Our data-driven referral marketing platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.There’s a good chance you’ve already come across us while online shopping from Puma, PrettyLittleThing, ASOS, Pret a Manger or any other of the 450+ brands we work with.Since 2013, we’ve delivered more than 4.5m referrals totalling $1.5bn in revenue.Now, our mission to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help usThe Role We have big plans to scale our business globally, and data is going to help us to get there. Data is already being used to make key business decisions but there’s still so much more we get from using data effectively.You’ll be working with all teams to understand their unique challenges, and how the use of data can support them.A few examples are: Business performance and forecasting for our Finance team, hiring and employee insights for the People team, data on our clients for the Client Success team, or conversion rates and funnel metrics for Sales and Marketing. You’ll be identifying creative ways to support teams across the business with impactful and actionable insights which can be used to change how they work.You’ll report into Becky, our CFO, and continue building a culture where data is being utilised at every opportunity across Mention Me.You will work closely with Ben, the Product Data Manager to feedback insights on client product usage and analytics with the potential to impact the future of the product. You'll also work together on maintaining and continuing to develop the underlying data platform. If you’re someone who enjoys being in a data role where you can add lots of value, and shape how things are done, then this position is for you. What you’ll do: <ul> <li>You’ll maintain, design, and manage the administration of Looker. You’ll deliver training on it to our teams, with the aim of them becoming self-sufficient</li> <li>You'll work closely with the client team analysing client performance and identifying opportunities for client improvement</li> <li>You’ll work across the functional teams to understand how data and dashboarding can generate insights for them</li> <li>You’ll support our finance team with key metrics and analysis, ensuring alignment between financial and operational KPIs. You’ll also develop a way to produce monthly trading reports and financial data models</li> <li>You’ll work with Product Data Manager and Rev Ops to ensure data integrity across the platform</li> <li>You’ll answer ad-hoc business questions with data</li> </ul>We'd really like to hear from you, if ... <ul> <li>You have 3+ years of experience using data to facilitate business decision making</li> <li>You are numerate, inquisitive and are all about finding solutions to problems</li> <li>You have experience working with Excel and SQL</li> <li>You have used data-visualisation tools (ideally Looker)</li> <li>You may have experience working alongside finance, FP&amp;A, or financial modelling</li> <li>You have excellent communication skills, with the ability to explain complex data and information to those from non-technical backgrounds</li> </ul> What you’ll get:Here are some of our favourite perks and benefits, but we have so many more! Hybrid and remote working. You'll be needed in the office 1-2x a week. Free mental well-being support with a qualified therapist through Spill £2000 annual learning and development budgets 2 Celebration Days: additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you‍‍ Enhanced parental leave 25 days holiday plus public holidays, alongside additional days for being a Mentioneer Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍♂️ Free weekly massages, subsidised gym memberships and ClassPass, and loads more! Stock options to share in our future success All the up-to-date tech you’ll need (we love Macs)What to expect after you apply:After you apply, expect to hear back from us within 3 working days, regardless of the outcome. It could take a few days longer if there’s an unexpected delay, but we definitely won’t leave you hanging.If we progress with your application, you’ll be invited to arrange a 30-minute call with Dom (our Talent Partner).After the initial conversation, if it’s a good match both ways, you’ll be invited to meet with Ben (Product Data Manager), Simon Dring (COO) and Becky Hooley (CFO). This is typically over a virtual call.Following a successful first stage interview, you’ll be invited to the 2nd stage which includes a task, and is an in-person interview, where you'll meet Becky Hooley, Ben and Simon again, as well as Nick, our Solutions Consultant. #li-hybrid

Senior Business Intelligence Analyst

Who we are Mention Me helps brands harness the exponential power of their fans Since 2013, our referral programmes have delivered more than $1.5bn revenue for 450 brands including Charlotte Tilbury, Farfetch, Nutmeg, Pret a Manger and Puma. Our team of Referral Experts know exactly what it takes to execute a powerful customer advocacy strategy – from getting technical to optimising performance and advising on customer psychology. (They’re also pretty fun to be around.) Our advocacy-first vision is supported by our partner network and $32m Series B funding. We’re changing the world of marketing, one Referral Engineering® programme at a time. Join us.The Role We have big plans to scale our business globally, and data is going to help us to get there. Data is already being used to make key business decisions but there’s still so much more we get from using data effectively. You’ll be working with all teams to understand their unique challenges, and how the use of data can support them. A few examples are: Business performance and forecasting for our Finance team, product usage for our Engineering team, hiring and employee insights for the People team, data on our clients for the Client Success team, or conversion rates for Sales - you’ll be identifying creative ways to support teams across the business with impactful and actionable insights which can be used to change how they work. You’ll report into Ben, our Data and Insights Analyst, and continue building a culture where data is being utilised at every opportunity across Mention Me. You will have the chance to work with the Data Science and Engineering team to further develop the value of our data and offering, where there is potential to impact the future of the product. If you’re someone who enjoys being in a data role where you can add lots of value, and you can shape how things are done, then this position is for you. What you’ll do: <ul> <li>You’ll work with Ben to kick off a variety of key projects including dashboarding, reporting for data validation, product utilisation view per client, and creating benchmarking capabilities </li> <li>You’ll maintain, design, and manage the administration of Looker. You’ll deliver training on it to our teams, with the aim of them becoming self-sufficient</li> <li>You’ll support our finance team with key metrics and analysis, ensuring alignment between financial and operational KPI’s. You’ll also develop a way to produce monthly trading reports and financial data models</li> <li>You’ll work with teams to understand how dashboarding can generate insights for them</li> <li>You’ll answer ad-hoc business questions with data</li> </ul>We'd really like to hear from you, if ... <ul> <li>You have 2+ years experience using data to facilitate business decision making</li> <li>You are numerate, inquisitive and are all about finding solutions to problems</li> <li>You have experience working with Excel and SQL</li> <li>You may have worked with Looker before</li> <li>You may have experience working alongside finance, FP&amp;A, or financial modelling</li> <li>You have excellent communication skills, with the ability to explain complex data and information to those from non-technical backgrounds</li> </ul> What you’ll get: A competitive package, plus options in a growing scale-up Remote working. Most of our Mentioneers work in the offices 2-3x a week 25 days plus public holidays and an extra day for every year as a Mentioneer (up to 5). 2 additional days off each year for you to celebrate special events or days that are important to you £2000 annual learning and development budgets Monthly prizes for being amazing! The Wheel of Wow, Unsung Hero, and Founders’ Award for Awesomeness. Win up to £500 cash, vouchers, meals out and trips away. Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics‍‍ Enhanced parental leave All the up to date tech you’ll need Sessions with a qualified therapist through Spill‍♂️ Free weekly massages, and subsidised gym memberships and ClassPass, and loads more! Diversity, equity and inclusion We celebrate every Mentioneer, exactly as they are. We don’t shy away from breaking down systemic discrimination in society, or from difficult conversations and decisions. We’re committed to being a force for change.The same goes for our recruitment. We welcome every application, regardless of race, religion or belief, ethnic origin, physical ability, family structure, socioeconomic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. If you’d like to find out more about diversity and inclusion at Mention Me, get in touch #li-hybrid

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