We are looking for a Data Scientist to contribute to the creation and evolution of innovative, data-driven user experiences on our platform. Who are we?Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey. Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria’s proven approach to accelerating revenue – our Retail Success Model™ – is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer’s CRM performance and deliver a bespoke marketing plan for reaching their revenue goals.We are trusted by the fastest-growing retail brands in the world such as MADE.com, Hotel Chocolat, Pepe Jeans and Feelunique.We have a team of over 130 Ometrians based in the UK, US and Europe and we have raised over $70M from leading venture capital funds across the world such as InfraVia Capital Partners and Octopus Ventures.What you will be doing: <ul> <li>Work with product managers, designers and company leadership to identify the most effective and pragmatic approaches to data-first product features, and support the definition of scope and timelines for the relevant projects</li> <li>When contributing to product prioritization or product design, assess what is feasible and reasonable, or not, from an algorithmic perspective, and assess level of effort, dependencies, risks, etc.</li> <li>For all the product features you’re involved in, you will provide clear metrics and tests to ensure that the deployed code performs in line with your algorithm design expectations, to offer a consistent, reliable experience to our clients</li> <li>For each prioritized opportunity, work alongside the rest of the product and engineering team to power it: use techniques from statistics and AI to build algorithms in Python that deliver on the client promises in an effective and pragmatic way, within the timelines defined by the business</li> <li>Work with the engineering team to design the best approach to bring your data solutions to Ometria platform</li> <li>Ensure data integrity and quality, and provide recommendations to address any potential issue</li> <li>Support the platform engineering team to determine the most effective data infrastructure to both deliver on our strategy, and to solve day-to-day data issues</li> <li>Continuously validate our data solutions with the broader team</li> </ul>About you:<ul> <li> Experienced - you will have experience working as a data scientist in a fast growing organisation, with demonstrable experience working within product teams.</li> <li> Communicator - you are able to communicate complex concepts regardless of how data-savvy your audience is. </li> <li> Personable - you are comfortable working directly with clients and can interact effectively with a variety of stakeholders across the business. </li> <li> Technical - you have coding experience in SQL and Python and are familiar with analytics solutions and core machine learning alogirums. </li> <li> Commercial -you have a keen commercial interest in understanding business objectives and the implications of features on these objectives. </li> </ul> Why join Ometria?One of our values is “It's awesome to be here”, here are some of the reasons we love working here:<ul> <li>Team of amazing peopleWe are committed to hiring the right people and enhancing our culture as we grow.</li> <li>Making sure you’ll have an impactWe’re solving interesting challenges and you’ll have a say in how we solve them.</li> <li>Supporting learning and developmentWe’re in this together and want you to become your best and feel supported as you do so. We want all Ometrians to be able to continually learn and grow in their roles</li> <li>Going above and beyond to help each otherWe’re all part of the bigger picture. We love helping each other and celebrate success together. </li> </ul> The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment. We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, age, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Ometria

Data Scientist

Customer Support EngineerLocation: UKPlease note this will be to work GMT Hours (9am - 6pm)We are looking for someone to join our Customer Support team, helping us to build epic client happiness.Who are we?Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey.Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.Ometria’s proven approach to accelerating revenue – our Retail Success Model™ – is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer’s CRM performance and deliver a bespoke marketing plan for reaching their revenue goals.We are trusted by the fastest-growing retail brands in the world such as MADE.com, Hotel Chocolat, Pepe Jeans and Feelunique.We have a team of over 130 Ometrians based in UK, US and Europe and we have raised $70M from leading capital venture funds like Infravia and Octopus.What will you be doing?Joining our Customer Support team, you will be answering all in-bound queries (tickets, calls and live chat) from our customers using Zendesk - from passing on simple 'How do I...' queries to internal teams to investigating API integrations, HTML template queries and more complex application problems.You will also identify documentation requirements, or updates to existing documentation. We also run a paid on-call rota system for emergencies which you will participate in once up to speed.The Support team works closely with the Customer Success and Development teams, capturing feedback on product enhancements, reporting issues, account trends and updating documentation.What kind of people do well in this role?<ul> <li>Experienced - you have experience handling tiered support tickets for a data-focussed software company (or similar)</li> <li>Excellent communicator - you have exceptional writing skills and can communicate technical information in a clear, concise way to a variety of stakeholders - from CMOs to Developers on the phone and by email. You know how to make clients happy and go out of your way to do so.</li> <li>Passionate about customer experience - You know what makes customers happy and go above and beyond to deliver epic services, getting it right the first time.</li> <li>Organised - you are bale to work in a really fast paced envionrment, juggling multiple tickets at the same time.</li> <li>Data-driven - you're comfortable working with big data sets and are able to manipulate these to pull interesting insights using tools such as Excel/Google Sheets.</li> </ul>Why join Ometria?One of our values is “It's awesome to be here”, here are some of the reasons we love working here:<ul><li>Team of amazing people</li></ul>We are committed to hiring the right people and maintaining our culture as we grow<ul><li>Making sure you’ll have an impact</li></ul>We’re solving interesting challenges and you’ll have a say in how we solve them<ul><li>Supporting learning and development</li></ul>We’re in this together and want you to become your best and feel supported as you do so. We want all Ometrians to be able to continually learn and grow in their roles<ul><li>Going above and beyond to help each other</li></ul>We’re all part of the bigger picture. We love helping each other and celebrate success togetherThe amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment.We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, age, family or parental status, national origin, veteran, neurodiversity status or disability status.

Customer Support Engineer

Technical Project ManagerLocation: UKWe are looking for a Technical Project Manager to become an integral part of our Professional Services team, project managing new and existing technical client projects to deliver an exceptional Ometria experience.Who are we?Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey.Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.Ometria’s proven approach to accelerating revenue – our Retail Success Model™ – is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer’s CRM performance and deliver a bespoke marketing plan for reaching their revenue goals.We are trusted by the fastest-growing retail brands in the world such as MADE.com, Hotel Chocolat, Pepe Jeans and Feelunique.We have a team of over 130 Ometrians based in the UK, US and Europe and we have raised over $70M from leading venture capital funds across the world such as InfraVia Capital Partners and Octopus Ventures.What will you be doing?Joining a growing Professional Services department, you will be responsible for coordinating the technical onboarding of our platform, as well as managing existing client projects.Our projects team is very hands-on and you will get involved with the technical side of integration projects, including debugging data flows and API integrations, so this is a great opportunity for you to build on your technical knowledge.Day to day you will prepare and present detailed project and integration plans with timelines and deliverables to clients, and ensure that internal teams are aligned on the plan. You will be the main point of contact at Ometria, guiding them through their responsibilities in the process as well as coordinating internal teams; liaising with Support, Customer Success, Sales and Engineering.What kind of people do well in this role?<ul><li> ExperiencedYou have experience managing multiple technical projects - with knowledge of:<ul> <li>API integration with REST API and experience of Postman</li> <li>Javascript tagging</li> <li>Database concepts and data design</li> <li>Debugging data flows</li> </ul> </li></ul><ul><li> Excellent communicatorYou have exceptional writing skills and can communicate technical information in a clear, concise way to a variety of stakeholders - from CMOs to Developers. You know how to make clients happy and go out of your way to do so.</li></ul><ul><li> Incredibly organisedYou are able to juggle multiple tasks at the same time, and can both prepare and execute very detailed project plans.</li></ul><ul><li> Data-drivenYou’re comfortable working with big data sets and are able to manipulate these to pull interesting insights using tools such as Excel/Google Sheets</li></ul>Why join Ometria?One of our values is “It's awesome to be here”, here are some of the reasons we love working here:<ul> <li> Team of amazing peopleWe are committed to hiring the right people and maintaining our culture as we grow</li> <li> Making sure you’ll have an impactWe’re solving interesting challenges and you’ll have a say in how we solve them</li> <li> Supporting learning and developmentWe’re in this together and want you to become the best and feel supported as you do so. We want all Ometrians to be able to continually learn and grow in their roles, with our development fund we make sure the team has the tools they need to excel.</li> <li> Going above and beyond to help each other.We’re all part of the bigger picture. We love helping each other to thrive and celebrate success together. </li> </ul>The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment.We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Technical Project Manager

Revenue Operations ExecutiveLocation: UK As part of the Revenue Operations team, you will be maintaining our commercial systems and using data for reporting and analytics. Your will enable our commercial teams to be successful! Who are we?Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.We are trusted by the fastest-growing retail brands in the world such as Fred Perry, Hotel Chocolat, Sephora UK, and Interflora.We have a team of over 120 Ometrians based in Europe and North America and have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others.Your RoleIn this role, you will be responsible for the the day-to-day admin of our commercial systems including Hubspot, Salesforce, Salesloft, Seismic and Lessonly. You’ll support the commercial functions with planned and on-demand reports and dashboards, utilising our existing tech stack.You’ll also maintain the stability of our commercial systems to maximise uptime for all relevant Ometrians and monitor and respond to the Salesforce case queue.A bit about you:<ul> <li>You ideally already have some experience working within a fast-paced SaaS organisation</li> <li>You have ideally worked with Salesforece before (certifications are a bonus!)</li> <li>Experience with Hubspot or Seismic is desirable</li> <li>Advanced Google Sheets/Excel experience</li> </ul> The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment. We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, age, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Revenue Operations Executive

This is a great opportunity to lead the Infrastructure team at Ometria! As we experience continued growth, we have new and exciting challenges to solve across our stack which include scaling and maintaining the underlying infrastructure of our platform.Who are we?Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey.Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.Ometria’s proven approach to accelerating revenue – our Retail Success Model™ – is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer’s CRM performance and deliver a bespoke marketing plan for reaching their revenue goals.We are trusted by the fastest-growing retail brands in the world such as MADE.com, Hotel Chocolat, Pepe Jeans and Feelunique.We have a team of over 130 Ometrians based in UK, US and Europe and we have raised $70M from leading capital venture funds like Infravia and Octopus.Your task:We are looking for an Infrastructure Team Lead to support the VP of Engineering by spear-heading the Infrastructure team. You will scale our infrastructure and enable engineering teams in line with the growth plans of the company.What will success look like?<ul> <li>Team leadership - Maintain a healthy balance of planned work that is achievable, delivered in a timely manner and aligned with department and business goals.</li> <li>Technical leadership - Directly contribute to the delivery of planned work in the team while contributing to and aligning the team with the technical strategy.</li> <li>People management - Own management, hiring, onboarding, development &amp; retention of 2-4 Infrastructure Engineers. </li> </ul>What you’ll be doing:<ul> <li>A role model for the infrastructure team - Work with Product, Engineering &amp; Data teams to understand their needs and priorities. Run team ceremonies to plan, estimate and breakdown work.</li> <li>Guiding technical direction - This is a hands-on role, 50% of your time will be spent technically contributing. Attend and contribute to technical strategy meetings with the Engineering leadership team. Align the Infrastructure team to the technical strategy promoting short iterations on stable foundations.</li> <li>Share updates - Ensure that all stakeholders are informed of relevant work, risks, and issues, tailoring the message appropriately for the intended audience. Attend &amp; contribute to project updates meetings.</li> <li>Continually improve - Develop, track, and improve infrastructure KPIs related to availability of the platform, cost of infrastructure and developer productivity. Drive platform and infrastructure improvements through contributions to operational excellence meetings and team goal setting.</li> <li>Coach &amp; develop your team - Hold regular 1:1s with direct reports. Establish development plans for team members in line with individual and company needs. Coaching and mentoring team members to facilitate their technical development.</li> <li>Manage budget &amp; partners - Establish a regular cadence of communication with our infrastructure partners. Forecast and track infrastructure costs. Track and report on infrastructure costs, working with our infrastructure partners to recommend suitable solutions/improvements that are effective and in line with the technical strategy.</li> </ul>Technology stack:Our clients interact with the Ometria platform through a single page web app, which uses both React and Ampersand.The app communicates with the backend platform through various APIs written in Python 3. Although Golang powers some of our massively concurrent workloads, most of the platform is written in Python.We run on AWS/Docker/Kubernetes configured with Terraform. Postgres, Redshift and S3 build our multi-TB data backbone, while individual services are connected via asynchronous messaging protocols mainly using Kafka &amp; SQS. With the growing need of our customers, we are looking at other big data technologies like EMR, Glue and Spark.About you:<ul> <li>You have experience leading a team and hands-on experience in our relevant technologies.</li> <li>You are very technically literate with demonstrable problem-solving skills.</li> <li>You have high emotional intelligence and can build trust quickly with your team, peers and stakeholders.</li> <li>You seek to understand as well as advocate ideas based on your experience and knowledge.</li> <li>You effectively work with stakeholders outside of the Engineering team, communicating clearly with non-technical audiences.</li> <li>You have experience in building and deploying infrastructure in high traffic, highly available cloud infrastructure environments</li> <li>You have experience or knowledge about deploying applications to and operating Kubernetes in production</li> <li>You enjoy measuring anything and everything, and driving insight into systems and application performance.</li> </ul>Why join Ometria?The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment.We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, age, family or parental status, national origin, veteran, neurodiversity status or disability status.

Infrastructure Team Lead

Technical Program ManagerLocation: United KingdomWe are looking for a Technical Program Manager to join our fast growing Engineering team and help us build and maintain persistent mechanisms and tools and to ensure high quality, fully transparent execution on behalf of our customers. Reporting to the CTO, the successful candidate will work closely with Product and Engineering teams and be able to deal with multiple projects across varied timeframes and deliverables.Who are we?Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey.Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.Ometria’s proven approach to accelerating revenue – our Retail Success Model™ – is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer’s CRM performance and deliver a bespoke marketing plan for reaching their revenue goals.We are trusted by the fastest-growing retail brands in the world such as MADE.com, Hotel Chocolat, Pepe Jeans and Feelunique.We have a team of over 130 Ometrians based in UK, US and Europe and we have raised $70M from leading capital venture funds like Infravia and Octopus.Your Responsibilities<ul> <li>Agile &amp; Lean Practices - You will have a deep understanding of the available frameworks and methodologies, current thinking and practices and most importantly when to use these. Guiding others towards a state of continuous improvement using Agile and Lean practices.</li> <li>Delivery Facilitation - Planning and execution of our roadmaps is at the core of our responsibilities. You will own mechanism to ensure planning, reliable delivery and transparency throughout all phases. Understanding and managing cross team dependencies is a key element of successful delivery</li> <li>Track &amp; Report Projects - Ongoing improvements by establishing transparency across our key responsibilities. Ensure insights into support processes, operational excellence and project execution. You will keep our teams honest, ensure persistence in improving the quality of our work and provide visibility to our stakeholders. You will help implement tool support (e.g. Jira) for our key processes and drive adoption. Working with our DevOps teams will not only help create transparency on our operational excellence but enable us to monitor our infrastructure cost and derive corrective actions when needed.</li> <li>Key Communicator - Be able to clearly communicate engineering progress and challenges with the CTO, CEO and other SMT members as required. Act as a go-to person for communicating with other teams within the organisation, collaboration on the product, support and other areas of the business.</li> <li>Improve Collaboration - Work with senior Engineering and Product members to understand pain points, blockers and their thoughts on these various themes.</li> </ul>Requirements<ul><li>Experienced - demonstrable experience of working in a software product / SaaS environment. You will have run/enabled Agile software teams and in particular, focused on the continuous improvement of teams positively impacting throughput, confidence and quality.</li></ul><ul> <li>People first - you have a high EQ and get the best out of people and teams by solving human challenges first.</li> <li>Creativity, enthusiasm, and knowledge - you share these qualities and are hungry to learn about what others are doing, as well as get immersed in what Ometria does and the market we’re in. You have a passion for the latest development and deployment technologies and will help us shape our infrastructure to maintain our competitive edge.</li> <li>Knowledge - you actively maintain current knowledge of best practices in technology and technology delivery. You can utilise this knowledge when enabling and guiding teams to perform at their best. We support this through time, conference budget and self development budget.</li> </ul><ul><li>Attention to detail - you take a structured approach to running teams and processes such as hiring. You have strong time management and prioritisation skills.</li></ul>Why join Ometria?The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment.We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, age, family or parental status, national origin, veteran, neurodiversity status or disability status.

Technical Program Manager

Location - UK (access to London)We are looking for a Senior Product Designer to help elevate Ometria’s UI/UX to best in class and build a customer centric, inspiring product design culture.This is a Remote Flexible role meaning that while it is contracted to the London office there is flexibility to work from home the majority of the time. The team currently meets in the London office once a month for team working and adhoc events such as interview days, onboarding and training. You can find out more about our approach to Remote Flexible working hereWho are we?Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey.Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.Ometria’s proven approach to accelerating revenue – our Retail Success Model™ – is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer’s CRM performance and deliver a bespoke marketing plan for reaching their revenue goals.We are trusted by the fastest-growing retail brands in the world such as MADE.com, Hotel Chocolat, Pepe Jeans and Feelunique.We have a team of over 100 Ometrians based in London, New York and Southampton and we have raised £25m from leading venture capital funds across the world such as Octopus Ventures.Your TaskAs Product Designer you will report to our Lead Product Designer and join a creative team where you’ll be nurtured to grow and develop in your role. We have product-market fit and we’re growing quickly both in the UK and internationally. So this is a great opportunity to not only be part of a collaborative team of Product Designers but also join us on an exciting journey as we scale the business.Responsibilities of the role:<ul> <li>Working with product managers to deeply understand our users’ goals, their day to day and the obstacles they face</li> <li>Plan and lead ideation sessions with stakeholders from the product managers, Engineering, Customer Success, Sales and Professional Services teams</li> <li>Collaborate with a cross functional team of engineers and a product manager to conceive solutions to gnarly customer problems</li> <li>Produce sketches and low fidelity designs before working closely with a product manager and Engineering to refine those designs</li> <li>Produce interactive prototypes to bring your designs to life. The prototypes will be used both to communicate proposed user flows internally to engineers and test solutions with users</li> <li>Plan and lead structured user testing sessions to validate your overarching solutions as well as the fine detail of the UI/UX</li> <li>As features are being built, work with a highly collaborative cross-functional team to ensure designs are built to spec</li> <li>Ensure the solutions the team delivers are aligned to user needs and track well against our design principles</li> <li>Work closely with and seek feedback from other product designers to ensure your work is peer reviewed and connected to other new features or enhancements that are ongoing or in the pipeline</li> <li>Contribute towards building out our design system by creating/iterating and establishing rules around specific atoms, molecules, components or patterns as needed</li> <li>Understand Ometria’s strategic landscape and the business outcomes your cross functional team is striving to achieve</li> </ul>About you:<ul> <li>Experience in product design (UX and UI) in a B2B SaaS environment</li> <li>Familiarity in solving complex problems using an agile, iterative approach</li> <li>A passion for understanding ‘the why’ and used to backing up design decisions with data and user feedback</li> <li>Able to lead user research projects to deeply understand user needs and test solutions without support</li> <li>Familiarity with using and interpreting data from product &amp; interaction analytics tools such us Mixpanel, Heap, Hotjar, Fullstory etc</li> <li>Strong communicator both verbally in and writing</li> <li>Experience of using, contributing to and updating a design system</li> <li>Proven ability to leverage data and other evidence to solve problems and make decisions</li> <li>Comfortable navigating decisions in situations with multiple stakeholders and multiple constraints</li> </ul>Why join Ometria?One of our values is “It's awesome to be here”, here are some of the reasons we love working here:<ul> <li> Team of amazing peopleWe are committed to hiring the right people and enhancing our culture as we grow.</li> <li> Making sure you’ll have an impactWe’re solving interesting challenges and you’ll have a say in how we solve them.</li> <li> Supporting learning and developmentWe’re in this together and want you to become your best and feel supported as you do so. We want all Ometrians to be able to continually learn and grow in their roles</li> <li> Going above and beyond to help each otherWe’re all part of the bigger picture. We love helping each other and celebrate success together.</li> </ul>The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment.We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, age, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Senior Product Designer

Job Title: Product Manager - Data Location: United KingdomWe are looking for a passionate Product Manager to drive the roadmap and strategic direction inside the Ometria Data Team to execute against our ambitious growth goals. The Data team creates the technology that enables Ometria to learn quickly and scale easily, enabling rapid growth in our users and our business both in the UK and US. Spanning many disciplines, we work to make the business work; creating the frameworks, capabilities and tools needed to help retailers create experiences their millions of customers will love. Join us and help amplify productivity, quality and scale across Ometria. Who are we?Our mission is to help retailers create experiences their customers will love. We achieve this primarily through clever, timely use of personalised marketing messages throughout the customer journey. Our solution combines a holistic view of a customer’s information, behaviour and preferences with a sophisticated marketing campaign builder and ultimately the ability to reach out to them across a number of different channels. This helps retail marketers easily and efficiently create experiences to love across email, mobile, on-site, social, direct mail and more.Ometria’s proven approach to accelerating revenue – the Co-Marketer™ is the intelligent core of the Ometria solution.It works to accelerate CRM performance by helping teams bring better experiences to their customers, faster.It helps teams unlock better CRM performance by surfacing deep customer insights, uncovering opportunities to optimise campaigns, and making it easier to personalise every marketing touchpoint.We are trusted by the fastest-growing retail brands in the world such as MADE.com, Hotel Chocolat, Pepe Jeans and Feelunique.Why join Ometria?Our culture is built around our core values - here’s what’s important to us:Self awareI am aware of my strengths and weaknesses, how they impact my work and other people, and I’m always seeking feedback on both.Relentless in the pursuit of masteryI always believe I can do better. I push others and help them to do better.Team over selfI prioritise the benefit of the team over personal gain. I don’t make decisions that negatively impact the team. Respect for the trust we've been givenI act honourably and never abuse the trust I’ve been given by customers or Ometrians.It's awesome to be hereI want to be here, I feel lucky to be here and I show this through my positive energy.Are these important to you as well? Then you’re going to love it here. We have created, and continue to invest in, an environment where every person you meet will be a positive influence on your development and ability to get things done. Everyone who joins Ometria demonstrates these values in the interview process, so you can be sure that’s what you’ll get!You can also join knowing you’re entering an exciting business with strong backing and ambitions.We have a team of over 130 Ometrians based in the UK, US and Europe and we have raised over $70M from leading venture capital funds across the world such as InfraVia Capital Partners and Octopus Ventures. The next 12 months is going to be a time of huge growth and opportunity!What will you be doing at Ometria?As a technical product manager, you will bring to market some of the most strategically important aspects of what Ometria is working towards. The data we collect is at the heart of everything we do, and your team will ultimately have responsibility for maintaining the quality and access to that data, as well as adding new data sets or APIs. As Product Manager you will be executing the Product Management lifecycle; from ideation, solutioning, feature launch, sales enablement and ongoing iteration. You will be a champion of good practice in terms of ensuring data quality and availability, as well as articulating the ultimate impact the work will have on our customers or the wider business.. You will closely coordinate with the other product and engineering squads on a variety of cross functional projects to identify innovative, pragmatic solutions for highly differentiating experiences. Your responsibilities will include:<ul> <li>Taking ownership for the development of the core data capabilities that power Ometria at scale, defining and prioritising features, functionality and opportunities within your product area.</li> <li>Gathering and leveraging all stakeholder (customers, prospects, sales, customer success, professional services and the general market) feedback, understanding of data best practices, roadmap and business needs to identify valuable, commercially viable and feasible product opportunities within Ometria’s strategic landscape</li> <li>Working closely with other Product Managers to identify and address gaps in Ometria’s offering with the goal of providing a world class customer experience</li> <li>Collaboration with a cross functional team of data engineers and data scientists to identify the most effective solutions to deliver your projects</li> <li>Organising and running launch initiatives to educate customer-facing teams on new features</li> <li>Defining and driving overall product vision, strategy and metrics for the Data team, inspiring our team to build great products.</li> <li>Meeting with users and prospects to understand goals, and obstacles they face to be converted into user stories and acceptance criteria</li> <li>Working passionately to ensure your team is focusing on the right things, balancing short versus long term needs.</li> </ul>About you:In addition to the values that were expressed above, we’re looking for people who are:<ul> <li>Experienced with data - you have proven product management experience in a commercial environment, with exposure to AI and data science. You know how to make complex data sets comprehensible and actionable to end users.</li> <li>User focused - you care deeply about users and their experience using a product. You are an expert on who they are.</li> <li>Curious - you are always keen to understand the ‘why?’</li> <li>Outcome orientated - you know that might be 1000 ways of solving a problem, but what matters is solving the problem, not the solution.</li> <li>Pragmatic - you know there might be 1000 ways of solving a problem, and that the most comprehensive way is not always the best way </li> </ul>The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment. We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, age, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Ometria

Ometria jobs for JavaScript developers

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