📍 Location: London (Hybrid Remote)🕛 Job type: Full timeWho we areTenzo is an analytics and AI forecasting platform with the mission of making restaurants as successful and sustainable as possible.We are at the beginning of our growth with customers in 20 countries and 3 times as many signed locations as we were in 2021. We’re looking to supercharge this growth, getting real-time data into the hands of restaurant teams to make them more successful.Using advanced analytics and big data techniques, we improve performance across a restaurant's operations, focusing on labour optimisation, customer experience, and accurate demand forecasting.We are backed by Techstars and leading Silicon Valley venture capitalists and this is an epic opportunity to be part of a fast-growing, exciting start-up with a huge amount of growth potential.Diversity and InclusionTenzo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.About the roleAs a Sales Engineer, you'll combine your technical knowledge with your interpersonal skills to build relationships and help large brands as they leverage Tenzo’s technology. You’ll work with our Sales team responsible to set up and integrate Tenzo’s SaaS solutions with restaurant groups across the globe.Your mission<ul><li>Working with the Sales team to hit sales goals by facilitating technical demonstrations &amp; presentations</li><li>Very comfortable with data &amp; strong understanding of business intelligence concepts (SQL views, pivot tables, graphs, etc)</li><li>Technologies you are familiar with include Postgres, Snowflake, Tableau, AWS, REST APIs</li><li>Owning relationships with technical stakeholders as part of the sales process</li><li>Consulting prospective customers around integrations, technical concepts, viability and technical limitations</li><li>Qualifying and scoping projects and working hand in hand with our Customer Success Managers to deliver them</li><li>Maintaining a constant feedback loop with Tenzo’s Product team to ensure they are aware of the needs of Tenzo’s customers/prospects</li><li>Building strong relationships across Tenzo’s customer facing teams, particularly Customer Success</li><li>Participating in webinars, industry events and representing the company in the market</li><li>Knowing the Tenzo product, market, ecosystem and competitive set inside out</li></ul>About you<ul><li>2+ years of experience in sales engineering, software or mobile development or computer science.</li><li>An enthusiastic self-starter, comfortable working both independently and in a team setting</li><li>A commercially minded, technically savvy individual who is comfortable communicating at all levels within a business</li><li>Strong technical knowledge including APIs, Javascript, CSS, HTML and other browser concepts such as cookies, query strings, and their usage</li><li>Ability to understand and describe technical product capabilities clearly and apply the “art of the possible” to a given situation to arrive at the optimal solution</li><li>Consultative mindset</li><li>Passionate, confident and assertive team player</li><li>Bonus if you can speak more than one language!</li></ul>Work perks and benefitsTenzo is committed to improving the general well-being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.<ul><li>💻 Tenzo SwagWe’ll hook you up with workstation perks, Macbook and all software needed on your first day!</li><li>🏡 Work from HomeYou'll receive a £75 work from home set up budget, which renews every year</li><li>🕰️ Flexible WorkingWe follow a hybrid working model, 1 day in the office and the rest is flexible</li><li>📈 Stock OptionsEligibility to our stock options program</li><li>💰 PensionESG pension scheme</li><li>🚇 Office LocationWeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU</li><li>🍴Customer LunchesEvery month we plan a team lunch at one of our customer’s restaurants!</li><li>💗 Your DevelopmentDedicated time for personal &amp; professional development (we’re supportive of external L&amp;D resources when needed) and monthly lunch and learns</li><li>🌴 Annual Leave20 days of holiday (increasing to 22 after 1 year and 24 after 2 years tenure)</li><li>🚀 Start-up LifeWorking as part of a small team, you benefit from a level of responsibility from the get go</li><li>🥳 SocialsMonthly events both in person and virtually!</li></ul>Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.

Tenzo

Sales Engineer

📍 Location: London (Hybrid Remote)🕛 Job type: Full timeWho we areTenzo is an analytics and AI forecasting platform with the mission of making restaurants as successful and sustainable as possible.We are at the beginning of our growth with customers in 20 countries and 3 times as many signed locations as we were in 2021. We’re looking to supercharge this growth, getting real-time data into the hands of restaurant teams to make them more successful.Using advanced analytics and big data techniques, we improve performance across a restaurant's operations, focusing on labour optimisation, customer experience, and accurate demand forecasting.We are backed by Techstars and leading Silicon Valley venture capitalists and this is an epic opportunity to be part of a fast-growing, exciting start-up with a huge amount of growth potential.Diversity and InclusionTenzo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.About the roleAs the second member of our Quality Assurance team, you’ll be helping us improve the overall product quality while adding your own personal stamp on the function.You’ll help us respond to customer issues, test product features before we roll them out more broadly, and ensure the overall customer experience at Tenzo remains high.Good process management and structuring skills will help you manage multiple issues every week, and you’ll be central to our sprint planning. Working across multiple teams, this is an opportunity to get to know everyone at Tenzo.Your mission<ul><li>Planning, executing and overseeing the inspection and testing of outgoing product features to confirm quality conformance and quality deliverables</li><li>Work closely with product, engineering and customer success teams to improve overall product quality and coordinate scheduling for testing</li><li>Analysing and investigating product complaints or reported quality issues to ensure closure in accordance with company guidelines</li><li>Creating test plans and designing automation procedures</li><li>Reporting discovered defects to all relevant departments for correction and monitoring through to resolution and customer satisfaction</li></ul>Suggesting improvements to company infrastructure and processes to prevent future mistakes during productionAbout you<ul><li>Keen to learn and very driven</li><li>A process and detail-oriented individual, seeking to understand both the cause and effect</li><li>Comfortable with handling data on spreadsheets</li><li>Problem-solving aptitude and analytical mind with a business acumen</li><li>An enthusiastic self-starter, dynamic and motivated, comfortable working both independently and in a team setting</li><li>Excellent interpersonal skills, with the ability to listen and good verbal and written communication skills</li></ul>Work perks and benefitsTenzo is committed to improving the general well-being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.<ul><li>💻 Tenzo SwagWe’ll hook you up with workstation perks, Macbook and all software needed on your first day!</li><li>🏡 Work from HomeYou'll receive a £75 work from home set up budget, which renews every year</li><li>🕰️ Flexible WorkingWe follow a hybrid working model, 1 day in the office and the rest is flexible</li><li>📈 Stock OptionsEligibility to our stock options program</li><li>💰 PensionESG pension scheme</li><li>🚇 Office LocationWeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU</li><li>🍴Customer LunchesEvery month we plan a team lunch at one of our customer’s restaurants!</li><li>💗 Your DevelopmentDedicated time for personal &amp; professional development (we’re supportive of external L&amp;D resources when needed) and monthly lunch and learns</li><li>🌴 Annual Leave20 days of holiday (increasing to 22 after 1 year and 24 after 2 years tenure)</li><li>🚀 Start-up LifeWorking as part of a small team, you benefit from a level of responsibility from the get go</li><li>🥳 SocialsMonthly events both in person and virtually!</li></ul>Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.

QA Analyst

📍 Location: London (Hybrid Remote)🕛 Job type: Full timeWho we areTenzo is an analytics and AI forecasting platform with the mission of making restaurants as successful and sustainable as possible.We are at the beginning of our growth with customers in 20 countries and 3 times as many signed locations as we were in 2021. We’re looking to supercharge this growth, getting real-time data into the hands of restaurant teams to make them more successful.Using advanced analytics and big data techniques, we improve performance across a restaurant's operations, focusing on labour optimisation, customer experience, and accurate demand forecasting.We are backed by Techstars and leading Silicon Valley venture capitalists and this is an epic opportunity to be part of a fast-growing, exciting start-up with a huge amount of growth potential.Diversity and InclusionTenzo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.About the roleAs a Solutions Architect, you'll combine your technical knowledge with your interpersonal skills to build relationships and help large brands as they leverage Tenzo’s technology. You’ll work with our Sales team responsible to set up and integrate Tenzo’s SaaS solutions with restaurant groups across the globe.Your mission<ul><li>Working with the Sales team to hit sales goals by facilitating technical demonstrations &amp; presentations</li><li>Very comfortable with data &amp; strong understanding of business intelligence concepts (SQL views, pivot tables, graphs, etc)</li><li>Technologies you are familiar with include Postgres, Snowflake, Tableau, AWS, REST APIs</li><li>Owning relationships with technical stakeholders as part of the sales process</li><li>Consulting prospective customers around integrations, technical concepts, viability and technical limitations</li><li>Qualifying and scoping projects and working hand in hand with our Customer Success Managers to deliver them</li><li>Maintaining a constant feedback loop with Tenzo’s Product team to ensure they are aware of the needs of Tenzo’s customers/prospects</li><li>Building strong relationships across Tenzo’s customer facing teams, particularly Customer Success</li><li>Participating in webinars, industry events and representing the company in the market</li><li>Knowing the Tenzo product, market, ecosystem and competitive set inside out</li></ul>About you<ul><li>2+ years of experience in sales engineering, software or mobile development or computer science.</li><li>An enthusiastic self-starter, comfortable working both independently and in a team setting</li><li>A commercially minded, technically savvy individual who is comfortable communicating at all levels within a business</li><li>Strong technical knowledge including APIs, Javascript, CSS, HTML and other browser concepts such as cookies, query strings, and their usage</li><li>Ability to understand and describe technical product capabilities clearly and apply the “art of the possible” to a given situation to arrive at the optimal solution</li><li>Consultative mindset</li><li>Passionate, confident and assertive team player</li><li>Bonus if you can speak more than one language!</li></ul>Work perks and benefitsTenzo is committed to improving the general well-being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.<ul><li>💻 Tenzo SwagWe’ll hook you up with workstation perks, Macbook and all software needed on your first day!</li><li>🏡 Work from HomeYou'll receive a £75 work from home set up budget, which renews every year</li><li>🕰️ Flexible WorkingWe follow a hybrid working model, 1 day in the office and the rest is flexible</li><li>📈 Stock OptionsEligibility to our stock options program</li><li>💰 PensionESG pension scheme</li><li>🚇 Office LocationWeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU</li><li>🍴Customer LunchesEvery month we plan a team lunch at one of our customer’s restaurants!</li><li>💗 Your DevelopmentDedicated time for personal &amp; professional development (we’re supportive of external L&amp;D resources when needed) and monthly lunch and learns</li><li>🌴 Annual Leave20 days of holiday (increasing to 22 after 1 year and 24 after 2 years tenure)</li><li>🚀 Start-up LifeWorking as part of a small team, you benefit from a level of responsibility from the get go</li><li>🥳 SocialsMonthly events both in person and virtually!</li></ul>Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.

Solutions Architect

📍 Location: London (Hybrid Remote)🕛 Job type: Full timeWho we areTenzo is an analytics and AI forecasting platform with the mission of making restaurants as successful and sustainable as possible.We are at the beginning of our growth with customers in 20 countries and 3 times as many signed locations as we were in 2021. We’re looking to supercharge this growth, getting real-time data into the hands of restaurant teams to make them more successful.Using advanced analytics and big data techniques, we improve performance across a restaurant's operations, focusing on labour optimisation, customer experience, and accurate demand forecasting.We are backed by Techstars and leading Silicon Valley venture capitalists and this is an epic opportunity to be part of a fast-growing, exciting start-up with a huge amount of growth potential.Diversity and InclusionTenzo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.About the roleWe’re building the world’s first “predictive mobile-first business intelligence platform”. As we grow, we’re looking for a Senior Full Stack Developer to help our company scale. This means we need experts in ETL, data visualisation, machine learning and slick enterprise product development.We’re looking for someone who has the enthusiasm to face challenging problems, help us build new features, and drive to deliver a high-quality product to our customers. You should have experience doing this in other roles and are ready to help bring mentorship and more senior expertise to the team. Have a look at our tech blog for more insight into the work we do at Tenzo.Our Stack<ul><li>Python (Django, Django REST framework, pandas)</li><li>Docker</li><li>Postgresql</li><li>Airflow</li><li>Redis</li><li>Kafka</li><li>React / React Native</li><li>CircleCI &amp; Terraform for deployment</li><li>AWS (RDS, Elasticache, EC2, ECS, Fargate, Lambda, Batch and more)</li><li>Dev tools including JIRA, Sentry, Mixpanel</li></ul>Your mission<ul><li>You should be able to seamlessly jump from back-end to front-end development, and a machine learning background definitely helps</li><li>In addition to understanding the core technologies, we are looking for someone to help us shape the engineering team and overall company culture</li><li>Help us think through business-critical issues like security, reliability and scalability</li><li>Actively participate in day to day mentorship of more junior team members</li><li>Improve our overall development practices e.g., test driven development, quality assurance, code review and pair programming</li><li>Help improve our sprint process and overall team velocity</li></ul>About you<ul><li>5+ years experience working in software development</li><li>Experience in multiple areas within core components of our technology stack: React, REST APIs, Django, Pandas, Postgres and AWS.</li><li>Keen to learn and happy to roll up your sleeves</li><li>Played a mentorship role for more junior colleagues in the past</li><li>Great communication skills and an ability to explain technical concepts to non-technical stakeholders</li><li>Enthusiasm for writing production-quality code in Python 3</li><li>A focus on producing clean, testable, maintainable code</li></ul>Work perks and benefitsTenzo is committed to improving the general well-being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.<ul><li>💻 Tenzo SwagWe’ll hook you up with workstation perks, Macbook and all software needed on your first day!</li><li>🏡 Work from HomeYou'll receive a £75 work from home set up budget, which renews every year</li><li>🕰️ Flexible WorkingWe follow a hybrid working model, 1 day in the office and the rest is flexible</li><li>📈 Stock OptionsEligibility to our stock options program</li><li>💰 PensionESG pension scheme</li><li>🚇 Office LocationWeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU</li><li>🍴Customer LunchesEvery month we plan a team lunch at one of our customer’s restaurants!</li><li>💗 Your DevelopmentDedicated time for personal &amp; professional development (we’re supportive of external L&amp;D resources when needed) and monthly lunch and learns</li><li>🌴 Annual Leave20 days of holiday (increasing to 22 after 1 year and 24 after 2 years tenure)</li><li>🚀 Start-up LifeWorking as part of a small team, you benefit from a level of responsibility from the get go</li><li>🥳 SocialsMonthly events both in person and virtually!Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.</li></ul>

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