Job Description

We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.

Wavers are a special breed. We could write a novel on our award-winning culture and what makes us, us. However, we’d rather just show you. Take 1 minute and 48 seconds out of your day to get a quick glimpse on why you should join us.

About the Team:

Responsive and adaptive professionals who are passionate about fostering Wave’s inclusive and award-winning culture. The People and Culture team are true company ambassadors that understand our partners can’t do their jobs if we don’t do ours. Innovative super-stars, with a passion for excellence. Able to pivot on a dime multiple times a day to meet the needs of our partners.

Kerster - IT Coordinator Following years in the IT field he found his way to Wave where he was immediately drawn in on Wave’s zero-thought IT policy. Still trying to plan his dream vacation, Kerster can be found looking at various travel videos during his breaks. On his off-hours, Kerster can be found looking up the latest and greatest in consumer technology or watching an esports tournament.

Iris - IT Coordinator Born and raised in the land of eagles (Albania) in the heart of Mediterranean, had to sacrifice the weather and the cuisine for a better life. Proud 1st gen immigrant that believes that the song "Started from the bottom" is inspired from his life events having worked ~20 different jobs since the age of 17. A great home cook and a master of Mediterranean cuisine. And NO, pineapple doesn't belong on pizza. A.C Milan follower since the age of 7. Still hasn't found someone to geek out on football (the real one) events but he is still keeping his fingers crossed. He will be all ears if you talk to him about cooking and traveling.

This role requires working from the WaveHQ office in Toronto, up to 4 days a week. Here’s how you’ll make a difference:

Tackle the biggest technical IT challenges facing Wavers
Develop and implement new enablement, security and productivity technologies for the entire organization
Address IT tech debt with new scalable processes or technologies
Upgrade systems and processes as required for enhanced functionality and security
Manage office network infrastructure
Collaborate on SAML, OIDC, SCIM connectors to create secure access to tools
Craft custom API connections between SaaS applications and automation tools in the IT tech stack
Support optimization of tools and services for Wavers and internally for IT team
Pitch in and help with any related tasks that help Wavers do their best work
Provide technical mentoring to peers in the IT team
Experience with construction or large-scale office renovations and moves is an asset

These will help you succeed:

No task is too great or too small and each task is approached with the same level of energy, enthusiasm and dedication
Coordination of multiple competing priorities while never missing a deadline
The ability to work independently and manage your own schedule while also being a part of a team that always pitches in to help one another
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users

Technical Skills:

Experience with macOS
Experience with networking gear (Firewall, switches, etc) as well as wireless networks
Understanding of IAM, PAM, SASE, CASB, DLP, SAML, OIDC, SCIM and any other acronyms
Experience with cloud environments, AWS a plus
Experience with Atlassian products (JIRA/Confluence/Service Desk)
Experience with IT API based automation
Experience with JavaScript and Python is a plus
What You Can Expect From Wave’s

Recruitment Team:

We are human: Helenja (and the rest of our team) is a real human being who is committed to giving you the best candidate experience out there. She also has a deep love of comic books, so feel free to discuss your favourite Image series.
We acknowledge you. We will review and respond to every application, whether you are selected for an interview or not.
We are here for you. We will coach and support you through your recruitment process to help you prepare for every step of the way as best as we can - your success is our success.
We respect your time. We will do our best to review applications quickly, run multiple interviews on the same day, and follow up in a timely manner.
We help you grow. We will gladly provide feedback if you ask us, because whether you join our team or not, we hope this will be a positive and valuable experience for you.
We listen to you. We will also welcome your feedback, and we will take your suggestions to heart, so that we continuously provide the absolute best candidate experience.
At Wave, you’re treated like the incredible human being you are.
We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.
We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.
We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!

We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

Our culture is reflected in a stellar Glassdoor rating. We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us!

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