Hi there!We're looking for a Sr. Full Stack Engineer to join the team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.As a Senior Full Stack Engineer you will work alongside other Engineers to build out experiences designed in close collaboration with our Product Manager and Designer that will help users new to Zapier get oriented to the product faster and help instill an automation mindset that will allow them to unlock the true power of our products.If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a>Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:<h2>&nbsp;</h2><h2>About You</h2><ul><li>You can build scalable web apps. You have at least 4+ years of software development building web-based software products. You’ve worked across the stack, and though you may know more front-end frameworks or building web services, you can dive into any aspect of an application. Zapier is built on Python, Django, React, Node.js, and AWS.</li></ul><ul><li>You can build frontend components. You’ve used a modern frontend framework to develop frontend components. You value user experience and think about reuse as well.</li></ul><ul><li>You care about users. You spend most of your time coding but are driven by solving user needs. You contribute to design and product strategy discussions with a broad understanding of both the constraints and opportunities created by technology.</li></ul><ul><li>You value code quality. You understand that testing your code and good code coverage is essential in delivering a solid product. You know how to document well and lean on automation whenever possible. You have an understanding of tech debt and can formulate a plan to address it, but know how to ship production-ready code.</li></ul><ul><li>You have a systems-oriented mindset. You're inquisitive. You build a deep understanding of problems and are good at spotting patterns. You understand how to design and implement end-to-end software systems.</li></ul><ul><li>You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. As a remote-first company, our values help develop trust and ensure we collaborate effectively to democratize automation. You recognize how our values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you’re excited to be part of the team.</li></ul><ul><li>While we don't require a specific number of years of experience, senior backend engineers at Zapier typically have 7+ years of professional engineering experience, with at least 3 building distributed, scaleable web-applications.&nbsp;&nbsp;</li></ul>&nbsp;<h2>Things You Might Do:</h2>Zapier is a fast-growing,&nbsp; remote-first company. You'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Building and scaling web products that directly impact our customers or partners.</li></ul><ul><li>Developing frontend components and UIs that are reusable and highly performant.</li></ul><ul><li>Design and build RESTful APIs to be used in a front-end application</li></ul><ul><li>Run experiments to learn what techniques work best at keeping users engaged and informed</li></ul><ul><li>Monitor reliability and performance through dashboards and tools to ensure availability</li></ul><ul><li>Dig into bugs and feature requests</li></ul><ul><li>Work with teams and stakeholders across Zapier to help them deliver value to customers in new and exciting ways</li></ul><ul><li>Help other engineers on the team and across Zapier</li></ul><ul><li>As a part of Zapier's<a target="_blank" rel="noopener noreferrer nofollow" href="https://workable.com/nr?l=https%3A%2F%2Fzapier.com%2Flearn%2Fcustomer-support%2Feveryone-on-support%2F"> all-hands philosophy</a>, help customers via support to ensure they have the best experience possible.</li></ul>&nbsp;<h2>Zapier Compensation Guiding Principles</h2>We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li></ul><ul><li>Equitable: Consistent pay practices; competency-based pay.</li></ul><ul><li>Simple: Pay is well understood, and pay practices are built for scale.</li></ul><ul><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>&nbsp;The pay ranges for this role are:United States: 167,400-219,000 USDCanada: 167,400-219,000 CADA Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/total-rewards"> here</a>.&nbsp;<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/"> code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Zapier

Sr. Full Stack Engineer

Hi there!Zapier’s on a mission to make everyone more productive at work. As we continue to scale our mission to democratize automation, we’re hiring Frontend Engineers across the organization. Zapier has helped millions of people build businesses through the power of automation.&nbsp;If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.<ul><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul> Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:&nbsp;<h2>About You</h2>You love code. You love to take raw ideas and build great products with JavaScript, React, HTML, and CSS. You know JavaScript is imperfect, but you embrace its functional side and genuinely enjoy coding with it. You might like to talk about obscure computer science topics, but really, you just want to write simple code and ship new products and features to customers (or improve existing ones).You value collaboration. You understand that building modern software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.You can balance lots of concerns. Frontend apps have to take into account performance (using networks and devices that we can't control), customer demands, A/B tests, UX research, accessibility, code quality, a rapidly changing ecosystem of languages and modules, and the list goes on. And we actually want to ship things too! You can balance those demands without getting overwhelmed and keep the needle moving forward.You advocate for the user. You have a keen eye for great design, and you’re empathetic to the needs of the end user. When you see users struggling to succeed you take it as a personal challenge to understand why and help the team build a better product.You love learning new things. You love researching new tech and driving forward with the implementation details. Your focus is on frontend JavaScript code, but you can dig in wherever needed. Python, CSS, build tools, shell scripts, you name it. If you don't already know it, you're ready to learn it.While we don't require a specific number of years of experience, frontend engineers for this level at Zapier typically have 5+ years of professional engineering experience, with at least 3 building distributed, scaleable web-applications.&nbsp;&nbsp;&nbsp;&nbsp;<h2>Things You Might Do</h2>Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Research, guide, and execute frontend architecture changes, including but by no means limited to GraphQL, server-side React rendering and TypeScript typing.</li><li>Work with stakeholders (other Zapier teams, or external partners) to understand requirements, propose solutions, and build something to help those stakeholders succeed.</li><li>Contribute to improving NextJS apps by building reusable React components with modular CSS. Ensure reliable code by leveraging Jest and Cypress tests.</li><li>Measure and resolve performance bottlenecks, using tools like Chrome DevTools, Lighthouse, WebPage test, or custom tooling.</li><li>Refactor or improve existing code as languages, frameworks, or techniques evolve. Help the team pick appropriate tools to solve new problems as they arise.</li><li>Work closely with our product, design, and UX teams to create amazing and intuitive experiences that make it effortless to connect different apps together.</li><li>Help put tools, processes, and documentation in place to help us become a better, more effective organization.</li><li>Help teach your colleagues new skills, through code review, discussions and mentoring. Help us all become better engineers and humans.</li><li>Ship to hundreds of thousands of users every day while having lots of autonomy in terms of code and feature ownership.</li><li>As a part of Zapier's <a target="_blank" rel="noopener noreferrer nofollow" href="https://workable.com/nr?l=https%3A%2F%2Fzapier.com%2Flearn%2Fcustomer-support%2Feveryone-on-support%2F">all-hands philosophy</a>, help customers via support to ensure they have the best experience possible.</li></ul>You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects.&nbsp;<h2>Zapier Compensation Guiding Principles</h2>We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; competency-based pay.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>&nbsp;The pay ranges for this role are:United States: 138,400-181,600 USDCanada: 138,400-181,600&nbsp; CADA Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/total-rewards">&nbsp;here</a>.&nbsp;<h2>How to Apply</h2>&nbsp;At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.&nbsp;After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!&nbsp;Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/"> code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.&nbsp;Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.&nbsp;#LI-Remote

Frontend Engineer (AMERS)

As Zapier continues to scale our mission to democratize automation, we’re hiring Senior Frontend Engineers across the org. Zapier’s on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at ZapierZapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria: About YouYou have 4+ years of experience. You have at least 4 years of software development building web-based software products.You love code. You love to take raw ideas and build great products with JavaScript, HTML, and CSS. You know JavaScript is imperfect, but you embrace its functional side and genuinely enjoy coding with it. You might like to talk about obscure computer science topics, but really, you just want to write simple code, ship new products and features to customers, and improve existing ones.You value collaboration. You understand that building modern software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.You can balance lots of concerns. Frontend apps have to take into account performance (using networks and devices that we can't control), customer demands, A/B tests, UX research, accessibility, code quality, a rapidly changing ecosystem of languages and modules, and the list goes on. We actually want to ship things too! You can balance those demands without getting overwhelmed and keep the needle moving forward.You advocate for the user. You have a keen eye for great design, and you’re empathetic to the needs of the end user. When you see users struggling to succeed you take it as a personal challenge to understand why and help the team build a better product.You love learning new things. You love researching new tech and driving forward with the implementation details. Your focus is on frontend JavaScript code, but you can dig in wherever needed. Python, CSS, build tools, shell scripts, you name it. If you don't already know it, you're ready to learn it. Things You Might DoZapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Research, guide, and execute frontend architecture changes, including but by no means limited to GraphQL, server-side React rendering and TypeScript typing.</li></ul><ul><li>Work with stakeholders (other Zapier teams, or external partners) to understand requirements, propose solutions, and build something to help those stakeholders succeed.</li></ul><ul><li>Contribute to improving NextJS apps by building reusable React components with modular CSS. Ensure reliable code by leveraging Jest for unit tests and Playwright for end to end testing.</li></ul><ul><li>Refactor or improve existing code as languages, frameworks, or techniques evolve. Help the team pick appropriate tools/libraries/frameworks to solve new problems as they arise.</li></ul><ul><li>Work closely with our product, design, and UX teams to build new products with intuitive experiences that make it effortless to connect different apps together.</li></ul><ul><li>Help put tools, processes, and documentation in place to help us become a better, more effective organization.</li></ul><ul><li>Help teach your colleagues new skills, through code review, discussions, mentorship and coaching. Help us all become better engineers and humans.</li></ul><ul><li>Ship to hundreds of thousands of users every day while having lots of autonomy in terms of code and feature ownership.</li></ul><ul><li>Participate in customer interviews to gain empathy for the user experience and more intuitively design for our customers’ needs.</li></ul>You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects. The Whole PackageOur fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on time zones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.Zapier offers:<ul><li>Competitive salary and bonus program</li></ul><ul><li>Equity for All: Stock options (or equivalent) for every Zapien</li></ul><ul><li>Healthcare + dental + vision coverage*</li></ul><ul><li>Fertility and Adoption Assistance</li></ul><ul><li>Retirement plan with 4% company match*</li></ul><ul><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li></ul><ul><li>Annual all-company retreat</li></ul><ul><li>14 weeks paid leave for new parents of biological or adopted children</li></ul><ul><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li></ul><ul><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li></ul><ul><li>Take the time you need to renew. We encourage Zapiens to take at least 10 days off each year. Most of us take 25 days off per year for vacation &amp; holidays, plus whatever sick time we need.</li></ul><ul><li>Opportunity to work with Zapier’s amazing partners network</li></ul>*While we support Zapiens around the world the best we can, healthcare plans are available in the UK, Canada, and United States. Retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States. A regional benefits premium is added directly to the salary ranges for team members who are in countries where we do not have entities or provide company-sponsored benefits. When recommendations are made for base salary, the benefits premium has already been factored in.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Sr. Frontend Engineer

Hi there!As Zapier continues to scale our mission to democratize automation, we’re hiring Full Stack Engineers across the organization. Zapier’s on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.<ul><li>Our Commitment to Applicants</li><li>Culture and Values at Zapier</li><li>Zapier Guide to Remote Work</li><li>Zapier Code of Conduct</li><li>Diversity and Inclusivity at Zapier</li></ul>Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:About You:You can build scalable web apps. You have at least 3 years of software development building web-based software products. You’ve worked across the stack, and though you may have more experience with frontend frameworks or with building web services, you can dive into any aspect of an application. Zapier is built on Python, Django, React, Node.js, and AWS. We use modern tools, which means you’ll have the opportunity to work with software like Memcached, RabbitMQ, Zookeeper, Docker, Redis, Kubernetes, Puppet, Ansible and much more. You can build frontend components. You’ve used a modern frontend framework to develop frontend components. You value user experience and think about reuse as well.You care about users. You spend most of your time coding but are driven by solving user needs. You contribute to design and product strategy discussions with a broad understanding of both the constraints and opportunities created by technology.You value code quality. You understand that testing your code and good code coverage is essential in delivering a solid product. You know how to document well and lean on automation whenever possible. You have an understanding of tech debt and can formulate a plan to address it, but know how to ship production-ready code.You have a systems-oriented mindset. You're inquisitive. You build a deep understanding of problems and are good at spotting patterns. You understand how to design and implement end-to-end software systems.You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. As a remote-first company, our values help develop trust and ensure we collaborate effectively to democratize automation. You recognize how our values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you’re excited to be part of the team.Things You'll DoZapier is a fast-growing, remote-first company. You'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Building and scaling web products that directly impact our customers or partners</li><li>Developing frontend components and UIs that are reusable and highly performant</li><li>Design and build RESTful APIs to be used in a front-end application</li><li>Run experiments to learn what techniques work best at keeping users engaged and informed</li><li>Monitor reliability and performance through dashboards and tools to ensure availability</li><li>Dig into bugs and feature requests</li><li>Work with teams and stakeholders across Zapier to help them deliver value to customers in new and exciting ways</li><li>As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible</li></ul>The Whole PackageLocation: Remote (UTC -2 to UTC -8)Our fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on timezones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.Zapier offers:<ul><li>Competitive salary and bonus program</li><li>Equity for All: Stock options (or equivalent) for every Zapien</li><li>Healthcare + dental + vision coverage*</li><li>Fertility and Adoption Assistance</li><li>Retirement plan with 4% company match*</li><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li><li>Annual all-company retreat</li><li>14 weeks paid leave for new parents of biological or adopted children</li><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li><li>Take the time you need to renew. We encourage Zapiens to take at least 10 days off each year. Most of us take 25 days off per year for vacation &amp; holidays, plus whatever sick time we need.</li><li>Opportunity to work with Zapier’s amazing partners network</li></ul>*While we support Zapiens around the world the best we can, healthcare plans are available in the UK, Canada, and United States. Retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States. A regional benefits premium is added directly to the salary ranges for team members who are in countries where we do not have entities or provide company-sponsored benefits. When recommendations are made for base salary, the benefits premium has already been factored in.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Full Stack Engineer

Hi there!Zapier’s on a mission to make everyone more productive at work. As we continue to scale our mission to democratize automation, we’re hiring Frontend Engineers across the organization. Zapier has helped millions of people build businesses through the power of automation. Here are some of the teams you might join:<ul><li>Billing team. The Billing Team strives to make it incredibly easy to purchase Zapier across the globe.  Join us as we build systems that power purchasing, subscription management, and customer support. You’ll be part of our team focused on making it easier for our largest customers to buy Zapier. We practice empathetic communication with our close partners inside the company and enthusiastic teamwork across disciplines.</li><li>Zap Creation: Beyond team. The Zap Creation: Beyond team is focused on building a foundational product experience to help make Zapier more accessible and more powerful to our everyday end user. The person joining this team will bring passion for product-thinking and high empathy for our customers as they use Zapier to solve real-world challenges.</li></ul>If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.<ul><li>Our Commitment to Applicants</li><li>Culture and Values at Zapier</li><li>Zapier Guide to Remote Work</li><li>Zapier Code of Conduct</li><li>Diversity and Inclusivity at Zapier</li></ul>Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:About YouYou love code. You love to take raw ideas and build great products with JavaScript, HTML, and CSS. You know JavaScript is imperfect, but you embrace its functional side and genuinely enjoy coding with it. You might like to talk about obscure computer science topics, but really, you just want to write simple code and ship new products and features to customers (or improve existing ones).You value collaboration. You understand that building modern software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.You can balance lots of concerns. Frontend apps have to take into account performance (using networks and devices that we can't control), customer demands, A/B tests, UX research, accessibility, code quality, a rapidly changing ecosystem of languages and modules, and the list goes on. And we actually want to ship things too! You can balance those demands without getting overwhelmed and keep the needle moving forward.You advocate for the user. You have a keen eye for great design, and you’re empathetic to the needs of the end user. When you see users struggling to succeed you take it as a personal challenge to understand why and help the team build a better product.You love learning new things. You love researching new tech and driving forward with the implementation details. Your focus is on frontend JavaScript code, but you can dig in wherever needed. Python, CSS, build tools, shell scripts, you name it. If you don't already know it, you're ready to learn it.Things You Might DoZapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Research, guide, and execute frontend architecture changes, including but by no means limited to GraphQL, server-side React rendering and TypeScript typing.</li><li>Work with stakeholders (other Zapier teams, or external partners) to understand requirements, propose solutions, and build something to help those stakeholders succeed.</li><li>Contribute to improving NextJS apps by building reusable React components with modular CSS. Ensure reliable code by leveraging Jest and Cypress tests.</li><li>Measure and resolve performance bottlenecks, using tools like Chrome DevTools, Lighthouse, WebPagetest, or custom tooling.</li><li>Refactor or improve existing code as languages, frameworks, or techniques evolve. Help the team pick appropriate tools to solve new problems as they arise.</li><li>Work closely with our product, design, and UX teams to create amazing and intuitive experiences that make it effortless to connect different apps together.</li><li>Help put tools, processes, and documentation in place to help us become a better, more effective organisation.</li><li>Help teach your colleagues new skills, through code review, discussions and mentoring. Help us all become better engineers and humans.</li><li>Ship to hundreds of thousands of users every day while having lots of autonomy in terms of code and feature ownership.</li><li>As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible.</li></ul>You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects.The Whole PackageLocation: RemoteOur flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!Zapier offers:<ul><li>Competitive salary and profit-sharing program</li><li>Equity for All: Stock options (or equivalent) for every Zapien</li><li>Healthcare + dental + vision coverage*</li><li>Retirement plan with 4% company match*</li><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li><li>Two annual all-company retreats</li><li>14 weeks paid leave for new parents of biological or adopted children</li><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li><li>Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.</li><li>Opportunity to work with Zapier’s amazing partners network</li></ul>* While we take care of Zapiens around the world the best we can, healthcare and retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States.How to ApplyWe have a non-standard application process designed to promote inclusion and equity. We first ask a few questions in our application form that would typically be asked at the start of an initial interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people, and do not discriminate based on race, color, sex, gender identity or expression, sexual orientation, religion, national origin, physical or mental disability, military or veteran status, genetic information, pregnancy, age, or any other status protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Frontend Engineer

At this time, we're seeking candidates located within North America. Please only apply for the roles that best fit your region, and don't apply for all available roles.Hi there!We're looking for a Procurement Analyst who’s excited to help build a world-class procurement program at Zapier. If you love building systems, crunching data, tracking purchases, and managing renewals with vendors while building strong partnerships, read on!About You<ul><li>This isn’t your first rodeo. You have 3+ years of Purchasing experience.</li><li>You love to build. You like to create new processes and improve existing ones. You’re driven by efficiency.</li><li>You’re data-oriented. You approach procurement from a “value per dollar” perspective, using data to help drive purchasing decisions.</li><li>You’re highly organized. You can juggle dozens of renewals while holding approvers accountable and keeping stakeholders informed.</li><li>You care about the nitty gritty. You are detail-oriented and enjoy crunching numbers to find potential cost savings and eliminate waste.</li><li>You're eager to take on any project that comes your way, no matter how big or how small.</li><li>You love to collaborate and coordinate. You are excited to regularly connect with leadership and other stakeholders.</li><li>You’re resourceful. You love a challenge, and you enjoy getting creative to solve problems. You are highly adaptable and energized by new challenges.</li><li>You’re financially savvy. You have experience navigating accounting systems and departmental budgets.</li><li>You have excellent written communication skills.</li></ul>Things You’ll DoZapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Gather required needs from Stakeholders for new purchases and renewals, process requests, and send out documents for signature</li><li>Coordinate with approvers to keep purchases on time and on budget</li><li>Continue building our internal processes including Zip, Ironclad, and Tropic</li><li>Assist in creating process and procedure documents, training material, and making updates to the company intranet procurement page</li><li>Track renewal dates and help facilitate renewals in a timely manner</li><li>Work closely with business owners and vendors to gather required documents</li><li>Work with our third-party negotiation team to prioritize and monitor negotiations</li><li>Analyze data and metrics and provide reporting and recommendations to Procurement Manager and business owners</li><li>Pull data and analyze spend history to find efficiency and reduction opportunities</li><li>Help implement new technology solutions</li><li>This job description is not meant to cover or contain all of the duties to be performed. Duties, responsibilities, and assigned tasks may change over time as the procurement division evolves.</li></ul>Zapier Compensation Guiding PrinciplesWe believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; competency-based pay.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>The pay ranges for this role are:United States: 71,000-106,500 USDCanada: 71,000-106,500 CAD A Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click here.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Procurement Analyst

At this time, we're seeking candidates located within the Americas.Hi there!We're seeking a talented Site Reliability Engineer to join our growing team. As we continue to scale our product and grow our team, we’re looking for an experienced Site Reliability Engineer to help drive automation, performance, and reliability in our cloud-based infrastructure.About YouYou’re an experienced technologist. You spent 4 years working on multiple projects in SaaS companies in the world of systems administration, systems engineering or software development with at least 2 years of experience in Site Reliability Engineering or DevOps.You know the cloud. You’ve participated in the design or maintenance of highly available, cloud-based infrastructure in AWS or another cloud offering. You understand how to leverage infrastructure as code tools and have learned best practices for reliability and observability. We use tools like Terraform, Kubernetes, Redis, GitLab, and Datadog, among others.You have experience with Events systems. You have worked with Events architectures and services based on technologies like Kafka (MSK) and Avro. You have supported Events system infrastructure to ensure resiliency and up time.You can code. You have experience with languages like Python or Go to create automated tools. You believe in hands-off deployments and infrastructure as code. Well-honed expertise with the fundamentals of software development goes a long way here.You can solve complex systems challenges. You enjoy complex challenges, understand how to improve performance, and help uncover opportunities for improvement. You’ve worked on problems where “just throw more hardware at it” isn’t enough for the system to scale.You’re a great communicator. Not only do you know how to share your knowledge with the team and document things well so they can be consumed asynchronously (we do this a lot as a remote company), but you know how to communicate effectively with software and support teams.You value our values. At Zapier, our values are at the heart of how we collaborate and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate together to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing and excited to be part of the team.Things you’ll do<ul><li>Designing and deploying our AWS infrastructure using infrastructure as code across multiple accounts.</li><li>Contributing to our container orchestration clusters (EKS) and serverless functions (Lambda). Production Engineering provides compute resources as a service, and you’ll help shape what features we offer.</li><li>Evaluating new tools and recommending technologies to the entire organization. If there’s a tool that will help us serve our customers, we’ll go get it.</li><li>Partnering with teams to solve novel infrastructure and design problems. Service teams are responsible for keeping services running. It’s your job to help them make decisions that scale.</li><li>Building services to integrate systems, process high-traffic workloads, and perform critical migrations. We don’t believe in drawing a hard line between developers and SREs–if you see a part of the code you can improve, default to action and make the change.</li></ul>Using site reliability principles, you’ll help fix problems at their root cause rather than just the symptoms. You'll improve application reliability using a software engineering approach to operations. You'll develop internal tools and systems to help engineering teams ship better software, faster. You'll get to impact every engineering team in the organization and use a broad set of technologies. Maintaining excellent relationships and communicating effectively with teams will be crucial to your success.Building new features and services is a big part of this role. We continually develop and implementing new ways to support our teams, understand our customers’ needs, and become experts in site reliability.When bad things happen, you'll have the support of your team to solve contributing causes, learn from failures, and build robust and resilient systems for our customers. We look for the solution that automates the problem away, not one that requires manual effort.If you’re interested in making a big impact and taking our infrastructure to the next level at a fast-growing and profitable startup, then read on.We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.<ul><li>Our Commitment to Applicants</li><li>Culture and Values at Zapier</li><li>Zapier Guide to Remote Work</li><li>Zapier Code of Conduct</li><li>Diversity and Inclusivity at Zapier</li></ul>Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.Things We've Done Recently<ul><li>Built dozens of new microservices in Kubernetes across multiple AWS accounts</li><li>Contributed to open-source Kubernetes projects to support autoscaling our stack</li><li>Continually grown to handle millions of daily requests</li><li>Handled major migrations between hosting providers, database systems, and stateful technologies</li><li>Created rapid deployment pipelines in GitLab and ArgoCD to support continuous delivery</li><li>Built tools to bootstrap new Kubernetes services at the click of a button</li></ul>Zapier Compensation Guiding PrinciplesWe believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; competency-based pay.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>The pay ranges for this role are:United States: 138,300-207,500 USDCanada: 138,300-207,500 CADA Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click here.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Site Reliability Engineer

Hi there!Zapier is looking for a Director of Pricing, Packaging, and Monetization who’s excited to be Zapier’s Pricing and Packaging Expert. We hope you love the intricacies of Product-Led Growth, ensuring that every customer finds the appropriate package, and ensuring that we effectively monetize our high-value accounts while maintaining our affordability for our solopreneurs and very small businesses. If you want to make a high-level impact on the company’s strategic goals, read on!Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in continuing your career at a fast-growing and profitable startup, then read on…Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at ZapierAbout You<ul><li>This isn’t your first rodeo. You have 8+ years of Business Strategy, Operations, or Management Consulting experience, with a minimum of 2 years specialized in Pricing and Packaging.</li><li>You have deep understanding of Subscription Pricing and Packaging, along with value addons.</li><li>You’re decisive, but willing to revisit when presented with new data. You’re highly organized, understand priorities, and thrive in a fast paced environment.</li><li>You have an entrepreneurial spirit. You’re a self-starter and thought leader. You have a desire to make high impact changes and challenge the status quo.</li><li>You’re always thinking about incentives. You’re enthusiastic about the way that different pricing mechanisms can guide user behavior.</li><li>You’re resourceful. You love a challenge, and you enjoy getting creative to solve problems. You are highly adaptable and are energized by new challenges.</li><li>You love data. You analyze everything, look for trends, and always ask why.</li><li>You want accountability. You recognize the growth level that P&amp;P can be for a business and are excited to hold a revenue target. You understand how to drive change through the organization and build buy-in from your stakeholders in order to deliver results for the business. </li><li>Data drives your strategy. You can interpret a dataset and identify potential growth opportunities.</li><li>You care about the nitty gritty. You are detail-oriented and driven to understand every variance.</li><li>You’re confident. You have the ability to push back on executive level stakeholders when there’s conflicting goals and needs.</li><li>You're eager to take on any project that comes your way no matter how big or how small.</li><li>You love to collaborate. You are excited to regularly connect with leadership and other stakeholders.</li><li>You’re an excellent communicator. You can explain complex ideas to senior business leaders through verbal and written communication.</li></ul>Things You Might DoZapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Drive Pricing strategy company-wide. As we grow, pricing and packaging becomes about more than tweaks to the existing structures. We need you to articulate both how we grow value via pricing and packaging (encouraging users to upgrade, use new products, etc) as well as extract more value (charge more for things where willingness to pay is high). </li><li>Run our Pricing Council / P&amp;P Steerco.</li><li>Work with our new-product groups to develop MVP pricing for new products.</li><li>Collaborate with our Build organization to optimize pricing of the core Zapier automation product.</li><li>Work with our go to market leaders to establish better price differentiation for our multi-user packages.</li><li>Collaborate with a product team to test and iterate on different packaging variants.</li><li>Engage an external consulting partner for an in depth user research and pricing study.</li></ul> Zapier Compensation Guiding PrinciplesWe believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; competency-based pay.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>The pay ranges for this role are:United States: 222,800-334,100 USDCanada: 222,800-334,100 CADUnited Kingdom: 127,400 - 191,000 GBPAustralia: 222,700 - 334,100 AUDNew Zealand 222,700-334,100 NZDA Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click here.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Director, Pricing and Packaging (AMER)

Group Product Manager, Billing and MonetizationWe're currently hiring for the following locations:<ul><li>Location: Americas. UTC/GMT -7 to UTC/GMT-4</li></ul>Our fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on timezones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.As the Senior Manager for our Billing and Revenue Zone, you will lead a team of talented Product Managers in building Zapier’s next generation of payments and monetization experiences in service of our mission to make automation work for everyone. We have ambitious plans to grow Zapier, and we need a cross-functional leader who understands how to distill the needs of our customers and internal stakeholders to capture the value of our new product offerings.You'll partner closely with our Product teams, Finance, and Pricing &amp; Packaging to define how Zapier scales our billing platform and monetizes new product offerings in the coming years. You’ll be responsible for identifying and executing on the growth levers within our monetization and payments space, and lead your PM team in pursuing the right opportunities at the right time.An ideal candidate has experience partnering with executive stakeholders and across the org to understand their needs and how to prioritize and deliver payments and monetization solutions that enable them to capture value for our new product capabilities. You have experience understanding complex technical issues, making sense of the abstract and creating an easily-understood narrative to represent your strategy across the org. You’ve got experience with sizing new opportunities and building a business case to evaluate new areas of investment for maximum impact.About YouLeadership : You are an experienced product leader in the area of payments or monetization; you bring experience in subscription based products, bringing new SKUs to market, or B2B SaaS is a bonus. You have at least four years of experience building and managing a team of high-performing product managers. You lead by example and empathy, understand the business and how to prioritize project work, emphasize mentorship, and create an environment of learning. You encourage diversity of ideas and know that the team is collectively stronger than any individual.Strategy: You communicate the vision for your team and then make it happen. You work with leadership to define how we’ll scale our payments and monetization goals and build a 6-18 month roadmap for how you'll solve those problems. You know how to evaluate when to build vs buy and how to prioritize work for short and long term impact. You can work with your team to break a vision down into goals and roadmaps and have experience leading multiple teams through execution towards the strategic vision. You understand how to balance being in the weeds to make clarity and when to work through your team to deliver results.Outcomes: You know how to get results. Through collaboration with your team you routinely deliver meaningful results for the business. You have a strong sense of accountability for outcomes and you share and celebrate and build momentum around positive results. You learn and course correct when you don’t get the results you want.Systems Thinker: You understand how various parts of the product and platform fit together into a comprehensive solution and have a strong intuition for how changes impact systems and teams. You keep your team thinking a step ahead to enable a growing number of product lines and strategies to come to life.Data Driven: You are able to use data to discern insights that help drive roadmap planning and quarterly goal setting. You understand how to evaluate a business opportunity and create a model to evaluate investment areas for maximum business impact. You know how to measure the results of your work and understand its downstream effects. You are able to coach your team to do the same for their areas. You can use self-serve data exploration tools to support your own decision making.Customer Oriented: You can effectively leverage user feedback to uncover unmet needs and are a compelling example to your team of the importance of user input. You consider the user experience as well as the monetization opportunity and understand how to balance the two.Skilled Communicator: Zapier is a 100% remote team and writing is our primary means of communication. You know the right tool for the job whether it’s managing the day-to-day cadence of projects or building cross-company momentum around a project. You understand how to communicate with executives for buy-in on your strategy and how to vary that communication when working with partners or team members.Team Builder: You are able to build up and motivate people and teams. You understand the benefits of building a diverse and inclusive team. You understand that leading a team is about coaching and mentoring people, growing their capabilities, and helping to create the environment for the team to be successful. You connect your team's work back to objectives the management team cares about, helping the team to understand the importance of their work.Optimizer: You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.Zapier Compensation Guiding PrinciplesWe believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; competency-based pay.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>The pay ranges for this role are:United States: 222,700 - 334,100 USDCanada: 222,700 - 334,100 CADUnited Kingdom: 105,200-157,800 GBPAustralia: 202,500-303,700 AUDNew Zealand: 184,100 - 276,100 NZDA Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click here.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Group Product Manager, Billing and Monetization (AMER)

At this time, we're seeking candidates located within the Americas, Western Europe, and the United Kingdom. Please only apply for the roles that best fit your region, and don't apply for all available roles.Zapier’s on a mission to democratize automation. Over 3 million professionals already use Zapier to save more time, but there are millions more to reach. This role will focus on executing against our pricing and packaging priorities, ranging from data analysis and research to project and stakeholder management to writing email copy.If you’re interested in growing your career at a fast-growing and profitable startup, then read on… We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at ZapierZapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.About YouYou’re a skilled generalist. We’re looking for an internal consultant who can get up to speed quickly on a wide range of company projects. This role is on the junior side for the Biz Ops team. Deep experience in a particular space will be valuable, but you’ll be asked to stretch outside any single department in the company. It’s a good sign if you’re the type of person who started a business in school or have a side project that makes real progress. We're looking for someone with 2+ years of experience as a consultant, in investment banking, in software, or as an entrepreneur. You’ll need to be effective in an unfamiliar area quickly. You also need to be able to transition quickly from big-picture strategic thinking to tactical execution. This role will rely on you for both.Low ego: Nothing is “not my job”. Our Biz Ops team is a collection of generalists who can work across the organization, but we also have a T-shape to our experiences that complement each other. We do things that don’t scale, so that we can figure out how to make them work at scale.You believe relationships are critical to success. This role will be responsible for outcomes of projects but will have no direct-line manager authority. You need to be able to help teams deliver their best work and accomplish their goals without relying on org-structure authority. You'll influence through ideas, facts, and data.You’re data-focused. Zapier is a data-driven organization and we need this person to help guide conversations. If you need data you should be able to self-serve a lot of it and ask the data team well-formed questions when you need something deeper. If there’s no data person on the call, you should be the most data-comfortable person participating. You’ll be expected to be able to do your own reporting and analysis regularly, with support from the data team on the hardest problems. It’s ok if your tool of choice is excel or google sheets, but even better if you’re confident in data warehouse and data visualization tools like SQL (we use redshift), Looker, or similar.You understand the importance of speed and iteration. You should have a bias for delivering work as fast as possible. Once you get feedback, you should be comfortable iterating (or even wholesale throwing out) your prior work in the face of new information. This team spends lots of time on new concepts so being willing to try new things in short periods of time is more valuable than perfecting things over longer time horizons.You’re an excellent written communicator. We’re also a 100% remote team, and writing is our primary means of communication at Zapier, so this bullet appears in most jobs. It’s even more critical here. This role will often need to write company-wide communication on a mix of important and sometimes nuanced subjects. You need to be clear, concise, and understand that the reader’s time is more valuable than your own.You’re solid at time management. You’ll juggle a variety of fast-moving communications projects, and as a part of a distributed team, you’ll be trusted to work with minimal supervision. Process and organization will help you succeed in this role.Things You’ll DoBy definition, this role will have varying responsibilities. This is a list of some that have come up recently. You might do some or all of these types of things, but is not a comprehensive list and you may not do all of them.<ul><li>Define the yearlong project calendar for our legacy pricing migration program.</li><li>Use data to segment different user types and come up with a hypothesis for us to validate on what user segments may have a higher willingness to pay.</li><li>Write email copy that maintains the Zapier human brand tone while staying clear and concise about what’s happening and what users should expect.</li><li>Dig into data to understand why a particular segment is converting so well (or poorly). Deliver conclusions to the pricing and packaging Steerco.</li><li>Work with the head of pricing and packaging, the CFO, and the FP&amp;A team to project the impact of different pricing and packaging concepts.</li><li>Build deep understanding of the Zapier user journey (user funnel) and the User behavior on both sides of our marketplace. Then, help the projects that you’re working on pull the right levers.</li><li>Ensure a specific set of stakeholders complete their Monthly and Quarterly MBR and QBR review documentation. Write a summary of the cross-team themes.</li><li>Supporting the leader of a cross-functional strategic initiative on anything that makes them more effective.</li><li>Find every decision profile anyone in the company has written and summarize them into single table with decision, approver, date written, date completed. Setup a process to keep this up to date indefinitely.</li></ul>As a part of our All Hands Support initiative, you’ll help customers have the best possible experience with Zapier.Zapier Compensation Guiding PrinciplesWe believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; competency-based pay.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>The pay ranges for this role are:United States: 94,500- 121,700 USDCanada: 94,500- 121,700 CADUnited Kingdom: 49,000-73,600 GBPA Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click here.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Business Operations Associate

Strategic Partnerships ManagerHi there!We are seeking a highly motivated and customer-obsessed Strategic Partnerships Manager to take the lead in building and maintaining relationships with some of our largest, most strategic partners. We’re in the midst of hyper-growth and already serving the automation needs of a global community of 6.5 million professionals, but we’ve only scratched the surface of our nascent product category.Strategic Partnerships can mean so many different things at different companies, so before you apply let us explain what it means at Zapier. The Strategic Partnerships team generates outsized impact with our biggest partners. With 5,000+ partners in our ecosystem (and growing), this team focuses on developing meaningful partnerships with market leaders in SaaS/Technology that can significantly impact our growth by getting our product promoted directly to their customers at scale. We create first-of-their-kind product experiences with partners that will be seen by millions of users, ensure our most popular integrations are continuously improved, and develop custom joint marketing campaigns to drive increased awareness and activation.As a Strategic Partnerships Manager you will be responsible for a focused portfolio of new and existing strategic partners. You’ll educate, motivate, and secure commitments from these partners resulting in compelling product experiences that bring new users to Zapier. By encouraging partners to make Zapier readily available where their users expect to find workflow automation solutions, this helps partners reduce churn, close more sales, and be more well connected to 3rd party apps. This is the ideal position for entrepreneurial individuals who excel at understanding the needs of complex partners, are intrigued by innovative products and technologies, and can architect mutually beneficial co-marketing strategies. Your ability to build relationships, both internally and externally, will be critical, as will be your resourcefulness, analytical skills, and grit.Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at ZapierAbout You<ul><li>You’ve done this before. You have 7+ years of experience developing partnerships or alliances, particularly with larger, more complex technology partners.</li><li>You’re a relationship builder. You easily connect with individuals and identify areas of collaboration. You have the ability to navigate large organizations and find/influence the key decision makers.</li><li>You know SaaS. You have a deep understanding of SaaS partner ecosystems and experience in developing and creating mutually beneficial outcomes.</li><li>You have product and marketing savvy. You have an intuition for a partner's product and can quickly assess their marketing assets/channels. You equally enjoy mocking up a new user experience as you do outlining a set of potential go-to-market activities. You know that the best way to have success marketing a joint solution is to have first built something users want and need.</li><li>You’re technical-ish. You’re able to quickly dissect new APIs, provide guidance to developers, and share best practices with product teams building to Zapier.</li><li>You’re persistent (and friendly). You create well constructed asks with the ability to continue with an idea until a partner sees it through. You’re a closer that isn’t afraid to make outsized requests and secure wins.</li><li>You’re a cross-functional team player. You have strong organizational skills with a team-centric mindset and the ability to execute. You’re able to quickly and effectively collaborate cross-functionally with internal teams.</li><li>You’re data driven. You use data to develop strategy. You measure your work and outcomes with our strategic partners to ensure continued performance.</li><li>You have a growth mindset. You thrive in a fast-paced environment. The idea of expanding existing relationships or building new partnerships from the ground up excites and motivates you.</li><li>You’re an excellent communicator. You understand the value we provide to partners and can transparently articulate it to partners in both verbal and written formats. We are, and always have been, a 100% remote team, and writing is our primary means of communication at Zapier.</li><li>You get Zapier. You’re already familiar with the workflow automation space. Deep understanding of Zapier and our ecosystem is a strong requirement for this role.</li></ul>Things You’ll Do<ul><li>Build and maintain relationships with key ecosystem partners and identify opportunities within those ecosystems to generate new users for Zapier</li><li>Find creative ways to surface Zapier inside our partner’s products where customers would be looking for integration/automation (checkout https://zapier.com/l/partner/solutions for examples)</li><li>Inject yourself into partner’s upcoming roadmaps, persuade them to build integrations with and/or embed Zapier, and execute product launches with PMM that highlight our solution</li><li>Craft pitches and business plans that resonate with a partner's customer base and work with internal and partner teams to execute and promote</li><li>Encourage partners to continuously improve their integration, engaging with feature requests and bug fixes</li><li>Listen closely to partners’ needs and document their requests in our feedback database, coordinating with product teams to deliver the tools partners need</li><li>Motivate partners to participate in Zapier marketing opportunities (e.g. new feature releases, blog posts, enablement, etc.)</li><li>Challenge the status quo and effect positive organizational change outside of mandated work</li><li>Share the right amount of information with the right people, at the right time, and listen effectively</li><li>Provide support to other Zapiens, spread knowledge, and develop/mentor teammates outside formal reporting structures</li><li>Support the emotional well-being of team members in difficult times, and celebrate their successes</li><li>Invest in tools and processes that lead to outsized impact so Zapier can be more productive than a similar sized company</li></ul>Zapier Compensation Guiding PrinciplesWe believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; competency-based pay.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>The pay ranges for this role are:United States: 138,300 - 207,500 USDCanada: 125,800 - 188,600 CADUnited Kingdom: 65,200 - 97,800 GBPAustralia:152,200 - 228,200 AUDNew Zealand: 152,200 - 228,200 NZDA Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.For more information on Zapier’s Total Rewards please click here. How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Strategic Partnerships Manager (AMER)

Through this form, you’re not applying for a specific job—instead, you’re joining Zapier’s Talent Community. By sharing your information with us, you’ll be the first to know when we post a new role, and you’ll be among the first candidates we review for each opening! Hi there!We're seeking talented Site Reliability Engineers to join our growing team for multiple roles. As we continue to scale our product and grow our team, we’re looking for experienced Site Reliability Engineers to help drive automation, performance, and reliability in our cloud-based infrastructure. About YouYou’re an experienced technologist. You spent 4 years working on multiple projects in SaaS companies in the world of systems administration, systems engineering or software development with at least 2 years of experience in Site Reliability Engineering or DevOps. You know the cloud. You’ve participated in the design or maintenance of highly available, cloud-based infrastructure in AWS or another cloud offering. You understand how to leverage infrastructure as code tools and have learned best practices for reliability and observability. We use tools like Terraform, Kubernetes, Redis, GitLab, and Datadog, among others. You can code. You have experience with languages like Python or Go to create automated tools. You believe in hands-off deployments and infrastructure as code. Well-honed expertise with the fundamentals of software development goes a long way here.You can solve complex systems challenges. You enjoy complex challenges, understand how to improve performance, and help uncover opportunities for improvement. You’ve worked on problems where “just throw more hardware at it” isn’t enough for the system to scale.You’re a great communicator. Not only do you know how to share your knowledge with the team and document things well so they can be consumed asynchronously (we do this a lot as a remote company), but you know how to communicate effectively with software and support teams. You value our values. At Zapier, our values are at the heart of how we collaborate and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate together to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing and excited to be part of the team.Things you’ll do<ul><li>Designing and deploying our AWS infrastructure using infrastructure as code across multiple accounts.</li><li>Contributing to our container orchestration clusters (EKS) and serverless functions (Lambda). Production Engineering provides compute resources as a service, and you’ll help shape what features we offer.</li><li>Evaluating new tools and recommending technologies to the entire organization. If there’s a tool that will help us serve our customers, we’ll go get it.</li><li>Partnering with teams to solve novel infrastructure and design problems. Service teams are responsible for keeping services running. It’s your job to help them make decisions that scale.</li><li>Building services to integrate systems, process high-traffic workloads, and perform critical migrations. We don’t believe in drawing a hard line between developers and SREs–if you see a part of the code you can improve, default to action and make the change.</li></ul>Using site reliability principles, you’ll help fix problems at their root cause rather than just the symptoms. You'll improve application reliability using a software engineering approach to operations. You'll develop internal tools and systems to help engineering teams ship better software, faster. You'll get to impact every engineering team in the organization and use a broad set of technologies. Maintaining excellent relationships and communicating effectively with teams will be crucial to your success.Building new features and services is a big part of this role. We continually develop and implementing new ways to support our teams, understand our customers’ needs, and become experts in site reliability.When bad things happen, you'll have the support of your team to solve contributing causes, learn from failures, and build robust and resilient systems for our customers. We look for the solution that automates the problem away, not one that requires manual effort.If you’re interested in making a big impact and taking our infrastructure to the next level at a fast-growing and profitable startup, then read on.We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.<ul><li>Our Commitment to Applicants</li><li>Culture and Values at Zapier</li><li>Zapier Guide to Remote Work</li><li>Zapier Code of Conduct</li><li>Diversity and Inclusivity at Zapier</li></ul>Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.Things We've Done Recently<ul><li>Built dozens of new microservices in Kubernetes across multiple AWS accounts</li><li>Contributed to open-source Kubernetes projects to support autoscaling our stack</li><li>Continually grown to handle millions of daily requests</li><li>Handled major migrations between hosting providers, database systems, and stateful technologies</li><li>Created rapid deployment pipelines in GitLab and ArgoCD to support continuous delivery</li><li>Built tools to bootstrap new Kubernetes services at the click of a button</li></ul>The Whole PackageOur fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on time zones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.Zapier offers:<ul><li>Competitive salary and bonus program</li><li>Equity for All: Stock options (or equivalent) for every Zapien</li><li>Healthcare + dental + vision coverage*</li><li>Fertility and Adoption Assistance</li><li>Retirement plan with 4% company match*</li><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li><li>Annual all-company retreat</li><li>14 weeks paid leave for new parents of biological or adopted children</li><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li><li>Take the time you need to renew. We encourage Zapiens to take at least 10 days off each year. Most of us take 25 days off per year for vacation &amp; holidays, plus whatever sick time we need.</li><li>Opportunity to work with Zapier’s amazing partners network</li></ul>*While we support Zapiens around the world the best we can, healthcare plans are available in the UK, Canada, and United States. Retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States. A regional benefits premium is added directly to the salary ranges for team members who are in countries where we do not have entities or provide company-sponsored benefits. When recommendations are made for base salary, the benefits premium has already been factored in.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Future Site Reliability Engineer Roles

Hi there!Zapier is looking for a Director of Pricing, Packaging, and Monetization who’s excited to be Zapier’s Pricing and Packaging Expert. We hope you love the intricacies of Product-Led Growth, ensuring that every customer finds the appropriate package, and ensuring that we effectively monetize our high-value accounts while maintaining our affordability for our solopreneurs and very small businesses. If you want to make a high-level impact on the company’s strategic goals, read on!Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in continuing your career at a fast-growing and profitable startup, then read on…Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at ZapierAbout You<ul><li>This isn’t your first rodeo. You have 8+ years of Business Strategy, Operations, or Management Consulting experience, with a minimum of 2 years specialized in Pricing and Packaging.</li><li>You have deep understanding of Subscription Pricing and Packaging, along with value addons.</li><li>You’re decisive, but willing to revisit when presented with new data. You’re highly organized, understand priorities, and thrive in a fast paced environment.</li><li>You have an entrepreneurial spirit. You’re a self-starter and thought leader. You have a desire to make high impact changes and challenge the status quo.</li><li>You’re always thinking about incentives. You’re enthusiastic about the way that different pricing mechanisms can guide user behavior.</li><li>You’re resourceful. You love a challenge, and you enjoy getting creative to solve problems. You are highly adaptable and are energized by new challenges.</li><li>You love data. You analyze everything, look for trends, and always ask why.</li><li>You want accountability. You recognize the growth level that P&amp;P can be for a business and are excited to hold a revenue target. You understand how to drive change through the organization and build buy-in from your stakeholders in order to deliver results for the business. </li><li>Data drives your strategy. You can interpret a dataset and identify potential growth opportunities.</li><li>You care about the nitty gritty. You are detail-oriented and driven to understand every variance.</li><li>You’re confident. You have the ability to push back on executive level stakeholders when there’s conflicting goals and needs.</li><li>You're eager to take on any project that comes your way no matter how big or how small.</li><li>You love to collaborate. You are excited to regularly connect with leadership and other stakeholders.</li><li>You’re an excellent communicator. You can explain complex ideas to senior business leaders through verbal and written communication.</li></ul>Things You Might DoZapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Drive Pricing strategy company-wide. As we grow, pricing and packaging becomes about more than tweaks to the existing structures. We need you to articulate both how we grow value via pricing and packaging (encouraging users to upgrade, use new products, etc) as well as extract more value (charge more for things where willingness to pay is high). </li><li>Run our Pricing Council / P&amp;P Steerco.</li><li>Work with our new-product groups to develop MVP pricing for new products.</li><li>Collaborate with our Build organization to optimize pricing of the core Zapier automation product.</li><li>Work with our go to market leaders to establish better price differentiation for our multi-user packages.</li><li>Collaborate with a product team to test and iterate on different packaging variants.</li><li>Engage an external consulting partner for an in depth user research and pricing study.</li></ul>The Whole PackageOur fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on timezones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.Zapier offers:<ul><li>Competitive salary and bonus program</li><li>Equity for All: Stock options (or equivalent) for every Zapien</li><li>Healthcare + dental + vision coverage*</li><li>Fertility and Adoption Assistance</li><li>Retirement plan with 4% company match*</li><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li><li>Annual all-company retreat</li><li>14 weeks paid leave for new parents of biological or adopted children</li><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li><li>Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.</li><li>Opportunity to work with Zapier’s amazing partners network</li></ul>*While we support Zapiens around the world the best we can, healthcare plans are available in the UK, Canada, and United States. Retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States. A regional benefits premium is added directly to the salary ranges for team members who are in countries where we do not have entities or provide company-sponsored benefits. When recommendations are made for base salary, the benefits premium has already been factored in.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Hi there!Zapier is looking for a Director of Pricing, Packaging, and Monetization who’s excited to be Zapier’s Pricing and Packaging Expert. We hope you love the intricacies of Product-Led Growth, ensuring that every customer finds the appropriate package, and ensuring that we effectively monetize our high-value accounts while maintaining our affordability for our solopreneurs and very small businesses. This is currently a high-level Individual Contributor (non-manager) role. If you want to make a high-level impact on the company’s strategic goals, read on!Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in continuing your career at a fast-growing and profitable startup, then read on…Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at ZapierAbout You<ul><li>This isn’t your first rodeo. You have 8+ years of Business Strategy, Operations, or Management Consulting experience, with a minimum of 2 years specialized in Pricing and Packaging.</li><li>You have deep understanding of Subscription Pricing and Packaging, along with value addons.</li><li>You’re decisive, but willing to revisit when presented with new data. You’re highly organized, understand priorities, and thrive in a fast paced environment.</li><li>You have an entrepreneurial spirit. You’re a self-starter and thought leader. You have a desire to make high impact changes and challenge the status quo.</li><li>You’re always thinking about incentives. You’re enthusiastic about the way that different pricing mechanisms can guide user behavior</li><li>You’re resourceful. You love a challenge, and you enjoy getting creative to solve problems. You are highly adaptable and are energized by new challenges.</li><li>You love data. You analyze everything, look for trends, and always ask why.</li><li>Data drives your strategy. You can interpret a dataset and identify potential growth opportunities.</li><li>You care about the nitty gritty. You are detail-oriented and driven to understand every variance.</li><li>You’re confident. You have the ability to push back on executive level stakeholders when there’s conflicting goals and needs.</li><li>You're eager to take on any project that comes your way no matter how big or how small.</li><li>You love to collaborate. You are excited to regularly connect with leadership and other stakeholders.</li><li>You’re an excellent communicator. You can explain complex ideas to senior business leaders through verbal and written communication.</li></ul>Things You Might DoZapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:<ul><li>Run our Pricing Council - we currently run pricing changes via an internal stakeholder group known as the pricing council. You’ll own this meeting as well as be the primary decision maker.</li><li>Work with our new-product groups to develop MVP pricing for new products.</li><li>Collaborate with our Build organization to optimize pricing of the core Zapier automation product.</li><li>Work with our go to market leaders to establish better price differentiation for our multi-user packages.</li><li>Collaborate with a product team to test and iterate on different packaging variants.</li><li>Engage an external consulting partner for an in depth user research and pricing study.</li></ul>The Whole PackageOur fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on timezones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.Zapier offers:<ul><li>Competitive salary and bonus program</li><li>Equity for All: Stock options (or equivalent) for every Zapien</li><li>Healthcare + dental + vision coverage*</li><li>Fertility and Adoption Assistance</li><li>Retirement plan with 4% company match*</li><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li><li>Annual all-company retreat</li><li>14 weeks paid leave for new parents of biological or adopted children</li><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li><li>Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.</li><li>Opportunity to work with Zapier’s amazing partners network</li></ul>*While we support Zapiens around the world the best we can, healthcare plans are available in the UK, Canada, and United States. Retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States. A regional benefits premium is added directly to the salary ranges for team members who are in countries where we do not have entities or provide company-sponsored benefits. When recommendations are made for base salary, the benefits premium has already been factored in.How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Hi there!We're looking for a Sr. Website Manager to join the Growth Marketing team at Zapier. In this role, you will be responsible for driving growth primarily through the Zapier logged-out website experience (e.g. homepage, landing pages, etc.).Put your expertise to work, optimizing our website experience to drive signups, leads and performance. Whether the traffic arrives from social media, organic searches, or paid ads, you'll be responsible for the performance, working extensively with our analytics platforms and cross-functional teams, identifying actionable insights, and driving new testing and implementation. Using your experience with AB testing, you'll be the owner in driving ongoing improvements to usability, trying new tactics to meet (and exceed) KPI's and fostering stronger brand engagement.The Sr. Manager must be a strategic and critical thinker with an innate ability to connect with prospects and customers in the B2B space. They should be obsessed with the marketing funnel and user experience on the web (as they relate to business objectives) and have a strong need (and know-how) to improve them. To start, you will have one direct report and will be reporting to our Director of Acquisition.About You:<ul><li>You have 6+ years of experience in Growth, Program, Product management, or equivalent.</li><li>A strong track record leading teams and inspiring the people who work with you to execute flawlessly against the long-term website vision and current priorities.</li><li>Adept at leading hypothesis-driven A/B tests, designing experiments at scale, and running experiments.</li><li>Highly analytical, good at using data to form a hypothesis and defining metrics to determine the success of initiatives.</li><li>B2B background in qualified lead generation and performance marketing.</li><li>You are a creative problem solver and critical thinker, adept at leveraging new technologies and collaborating with marketers, product managers, designers, and other web stakeholders.</li></ul>Things You’ll Do:<ul><li>Top of Funnel ownership: Work with internal teams to drive the traffic strategy for Zapier websites and related properties worldwide.</li><li>Analyze and monitor page performance and user behavior across site landing pages, generate data-driven hypotheses that inform strategies, and uncover areas of opportunity to improve the onsite experience.</li><li>Own the end-to-end logged-out website creation and process using Builder.io and other 3rd party tools, with product and engineer partnership.</li><li>Drive understanding of our users and their interaction with our website through in-depth user interaction and engagement analyses.</li><li>Leverage Amplitude, FullStory, internal data, and other similar tools to develop and maintain a deep understanding of what's happening on the website and where to focus efforts next.</li><li>Dive into user research, analysis, and experiment results to understand growth metrics and funnels.</li><li>Provide regular reports on website trends, changes, problems &amp; opportunities to stakeholders and colleagues.</li><li>Collaborate with cross-functional teams (e.g. product, engineers, analysts, and designers).</li><li>Work collaboratively with business owners to ensure that the website content and UI align with optimal user journeys/flows and desired outcomes, keeping tracking and reporting capabilities in mind at all times.</li></ul>Nice to Haves:<ul><li>Knowledge of statistics (significance, p-value, sample size, etc.)</li><li>Knowledge of spreadsheets (Microsoft Excel and Google Docs) and data visualization tools (Tableau, Looker, Periscope, etc.).</li><li>Experience writing and optimizing SQL queries (e.g. joins, unions, subqueries, case statements, window functions, etc.) and working with large data sets.</li><li>Have B2B marketing experience.</li></ul> The Whole PackageOur fully remote, distributed environment enables us to work with awesome people from around the world. Our team members work from 38 different countries. We generally hire based on timezones and try to keep teams together by making sure that every Zapien overlaps with their manager &amp; teammates for at least a few hours a day.Zapier offers:<ul><li>Competitive salary and bonus program</li><li>Equity for All: Stock options (or equivalent) for every Zapien</li><li>Healthcare + dental + vision coverage*</li><li>Fertility and Adoption Assistance</li><li>Retirement plan with 4% company match*</li><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li><li>Annual all-company retreat</li><li>14 weeks paid leave for new parents of biological or adopted children</li><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li><li>Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.</li><li>Opportunity to work with Zapier’s amazing partners network</li></ul>*While we support Zapiens around the world the best we can, healthcare plans are available in the UK, Canada, and United States. Retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States. A regional benefits premium is added directly to the salary ranges for team members who are in countries where we do not have entities or provide company-sponsored benefits. When recommendations are made for base salary, the benefits premium has already been factored in. How to ApplyAt Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote Apply Here

Sr. Manager Web, Advertising

Hi there!We're seeking a Database Reliability Engineer (DBRE) to join our team in the Americas! Zapier is on a mission to make everyone more productive at work through the power of automation. Over 3 million professionals already use Zapier to save more time, but there are millions more to reach.  As we continue to scale our product and grow our team, we're looking for experienced Database-focused Engineers to be stewards of Zapier's data services and technologies. We need Engineers who can help architect our overall data infrastructure landscape but aren't afraid to get into the weeds to solve gnarly operational problems. You'll help drive our best practices around automation, performance, reliability, and disaster recovery.When bad things happen, you'll have the support of your team to solve problems, unearth contributing causes, learn from failures, and build a more robust and resilient system for our customers. We look for the solutions that automate the problem away, not ones requiring manual effort.If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at ZapierAbout YouYou're an experienced database technologist. You have at least 7 years of experience in systems administration, systems engineering, or software development, with at least 4 years of experience building and maintaining data services.You know the cloud. You've designed and maintained highly available, cloud-based database systems in AWS or another cloud offering. We use tools like Postgres, MySQL, and Elastic.You can code. You're comfortable automating solutions and building tools that eliminate repetitive tasks. You're not afraid to delve into application code to fix a bug or to launch a backend service to address a gap in our data management strategy.You can solve complex systems challenges. You take ownership of difficult problems, understand how to improve performance, and help uncover opportunities for improvement. You've worked on issues where “just throw more hardware at it” isn't enough for the system to scale.You're a great communicator. Not only do you know how to share your knowledge with the team and document things well so they can be consumed asynchronous (we do this a lot as a remote company), but you know how to communicate effectively with software and support teams.You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work together and collaborate to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you're excited to be part of the team.Things You’ll Do<ul><li>Identifying and implementing strategies to improve performance and resilience. Our application is continually growing and we need your help to keep scaling.</li><li>Working with development teams to make architectural decisions about new services and new technologies.</li><li>Designing solutions for storing our customers’ data across multiple systems, including RDS (MySQL &amp; PostgreSQL), Elasticsearch, RabbitMQ, Memcache, Redis, and more.</li><li>Optimizing AWS resources as code using Terraform to ensure high performance and resiliency.</li><li>Monitoring use of our data layer and advising teams on how to use storage in a healthy and scalable way.</li><li>Acting as a point of escalation for data-layer problems during production incidents.</li><li>And more!</li></ul>Things We've Done Recently<ul><li>Performed large-scale migrations of ElasticSearch and Redis clusters</li><li>Deploying ProxySQL for pooling connections against MySQL databases</li><li>Rebuilt each of our RDS databases and RabbitMQ instances to provide greater security</li></ul>The Whole PackageOur flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!<ul><li>Competitive salary and profit-sharing program</li><li>Equity for All: Stock options (or equivalent) for every Zapien</li><li>Healthcare + dental + vision coverage*</li><li>Retirement plan with 4% company match*</li><li>$2,000 annual learning stipend for use on courses, conferences, and more—your choice</li><li>Two annual all-company retreats</li><li>14 weeks paid leave for new parents of biological or adopted children</li><li>Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries</li><li>Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.</li><li>Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.</li><li>Opportunity to work with Zapier’s amazing partners network</li></ul> *While we take care of Zapiens around the world the best we can, healthcare and retirement plans are currently available specifically in the UK, Canada, New Zealand, Australia, and United States.How to Apply We have a non-standard application process designed to promote inclusion and equity. We first ask a few questions in our application form that would typically be asked at the start of an initial interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us. Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people, and do not discriminate based on race, color, sex, gender identity or expression, sexual orientation, religion, national origin, physical or mental disability, military or veteran status, genetic information, pregnancy, age, or any other status protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier is is committed to inclusion. As part of this commitment, Zapier will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.#LI-Remote

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