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Engineering Manager - New Customer

Imperfect Foods
16 days ago
About Imperfect
Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.
We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!
We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!
About the Role:
The software engineering team builds the ecommerce platform and internal tooling that support our mission to eliminate food waste and build a kinder food system. Engineers don’t just build widgets -- we participate in the full lifecycle of a feature, from conception to release. We have heaps of interesting problems to solve around customer experience, logistics, supply chain and scale.
We’re looking for an experienced software engineering manager to lead our “New Customer” team, focused on customer acquisition, signup and growth marketing. This team builds the digital experience to greet and warmly welcome new customers into our service. The scope of work is frontend heavy, with some backend aspects to support our growth marketing efforts.
Our technology stack currently consists of React on the frontend and a mix of Node and F# in a microservices backend. We’re on a TypeScript migration journey for all JavaScript code. Data persistence is handled by PostgreSQL and Snowflake, messages by RabbitMQ. We believe in building expertise in a relatively small set of modern but mature tools. We’re a remote-first team with members throughout North and South America.If owning the full product engineering lifecycle, sustainability, preventing food waste, and working daily with a bunch of pleasant people excites you, come join us!Responsibilities:
  • Put the right people in the right roles so that their skills and interests align with the needs of the company
  • Provide guidance and decisions as needed to unblock individual contributors in their daily execution
  • Nurture and grow individuals so that they are constantly improving
  • Provide candid, constructive criticism and performance management when needed
  • Track our development progress, thoughtfully negotiating, clarifying, and communicating priorities
  • Communicate effectively with stakeholders, and partner with them to influence strategic, architectural, and organizational choices
  • Guide our development processes, establishing and enforcing best practices for collaboration
  • Lead technical decision making; you don’t need to be the smartest person in the room, but you should be able to identify who is and lean on them
  • Balance short term scope-trimming with long-term foundational investments
  • Ensure team productivity and predictable software delivery
  • 3+ years experience leading teams that build production-grade, large-scale web software
  • Deep expertise with JavaScript and React
  • Experience managing a distributed team, managing remote employees, or being a remote employee a plus
  • Ability to drive engineering efforts through the development life-cycle on multiple, concurrent projects
  • A deep passion for providing servant leadership to empowered, multi-functional teams
  • A product-focused mindset with the ability to understand business needs and translate those to technical solutions
  • Experience building complex, well-designed and interactive frontend applications
  • A sincere dedication to crafting maintainable, dependable code
  • A pragmatic, customer-centric approach to problem solving
Details of Position:
  • Full-time exempt position, reporting to the Chief Technology Officer
  • Remote position anywhere in the continental U.S
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
Physical Requirements:
  • Sedentary work; involves sitting most of the time
  • Regular work with computers, including keyboards, mouses, and screens
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
How we are protecting employees from COVID-19
At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.
We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.