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Senior Backend Engineer


GBP 75k-110k/year
1 year ago

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How do we build a rock-solid developer experience that makes every engineer at every company feel confident in building with Plain?

We are building a new kind of customer service tool for modern companies. A beautiful, lightning-fast customer service tool that works out of the box, backed by the same API you can use directly.

We're building an intentionally small, autonomous and nimble team. Everyone on our team is technical and commits code. We plan and scope all our work together, with a different team member planning and running each cycle. We maintain a transparent company culture - everything from balance sheet and runway to sales pipeline gets shared with the whole team.

What you’ll do

  • Shape our backend architecture. You'll work on some of our most complex technical challenges and help others do the same. You'll help decide how we build things and what we prioritise as a product and engineering team.

  • Create a stellar developer experience. You'll help make sure the experience of building with Plain second to none. You'll play a key role in everything from how we structure our data model through to designing our APIs and writing documentation.

  • Guide product direction: We believe that all engineering decisions are product decisions, and vice versa. You'll collaborate with everyone on the team to decide what we work on and why, and help build Plain to be the best product and business it can be.

  • Help build a small team with outsized impact: We want to build an intentionally small company because we believe that small teams are more efficient than big teams. You'll play an integral role in shaping our product, culture and ways of working to enable this.

This is a great fit for you if you…

  • ✅ Enjoy being hands-on with a focus on writing code and shipping things. There is a lot to build.

  • ✅ Want to work day-to-day in a full-stack Typescript and serverless codebase.

  • ✅ Want to work as part of a small, multi-disciplinary team and collaborate closely with others.

  • ✅ Want to work on something (nearly) greenfield. The biggest product and company decisions still lie ahead of us.

  • ✅  Enjoy the autonomy, uncertainty and unpredictability that comes with an early stage company.

This won’t be the right role if you…

  • 👎 Want to manage a team. Given our team growth plans, this is unlikely to be a need in the next 12-24 months.

  • 👎 Mainly want to deepen your expertise in a particular technology or domain. This role is best for product and business focused engineers.

  • 👎 Want all of the benefits that come with an established tech company - top-end comp, free drinks and lunches, etc.

  • 👎 Want a traditional product team set up, with a predictable roadmap, clearly scoped out tickets, a PM, and so forth.

Benefits & Basics

🌎 We’re remote-first. Work from wherever you want, within 2 hours of GMT

🏦 We pay competitive, globalised salaries for everyone, regardless of where you live

✈️ Quarterly offsites with the whole company in interesting and fun places (our last one was in Copenhagen!)

💻 £1000 per year to spend on your WFH setup, plus a desk at a coworking space whenever you need

📈 Everyone in our company gets a generous option grant on employee-friendly terms

🏝 35 days (including public holidays) to take whenever you wish, plus enhanced parental leave

(And at the end of the year, the founders cook the whole team dinner. You might feel that’s a threat rather than a benefit but we were told in a non-anonymous survey where definitely no pressure was applied that our cooking is good)

Sound interesting?

Apply below and we'll get back to you within 2-3 days. Your application will be reviewed by our founders, Matt and Simon. We can't wait to meet you!

🙌 Apply through Workable

Note: we’re only hiring within GMT +/-2 right now.


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Plain11-50 employees
Fast, modern and flexible customer support for the companies defining the next decade. Instant setup, seamless to integrate, and built API-first.

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