About the Role
Join an engineering team building AI tools for insurance brokerages. This hands-on, customer-facing role combines software development with post-sales scoping: you'll understand customer workflows, build and deploy practical solutions, and help turn successful implementations into scalable platform capabilities. The work is roughly 70% coding and 30% customer collaboration.
What You'll Do
Own customer implementations from requirements gathering through deployment.
Build and ship AI agents and workflow automations, often delivering working solutions within the same week as customer conversations.
Work directly with enterprise customers after a sale to understand business problems and scope technical solutions.
Bring successful customer-specific work into the core platform and collaborate with product and engineering teams on scalable features.
Balance customer communication and rapid implementation with focused software development.
What We're Looking For
Three to six years of software engineering, forward deployed, solutions, implementation, or product engineering experience.
Customer-facing post-sales engineering experience, including scoping needs, building solutions, and shipping quickly.
Full-stack development experience and proficiency in Python and/or TypeScript.
Experience at a venture-backed startup or in software consulting, with exposure to enterprise deployments and customer-facing product work.
Experience building and deploying AI or machine learning automations in production is a plus, including LLM-based workflows.
Insurance or financial services experience is helpful, as is a strong academic background.
Compensation & Benefits
Salary range: $180,000 to $300,000 annually. Visa sponsorship is available.
Location
On-site, five days per week in San Francisco, California, United States.