About the Role
Join an AI team delivering voice AI solutions to enterprise customers. You will work closely with client teams to turn requirements into production-ready systems, while sharing insights that help improve the platform.
What You'll Do
Lead customer projects from early prototypes through production, communicating progress, risks, and blockers clearly.
Design and build voice AI solutions, applying effective LLM prompting techniques.
Develop full-stack integrations with enterprise systems such as CRMs, ERPs, and scheduling tools using Python and JavaScript.
Partner with sales and customer teams to gather requirements, create demos, and present system designs.
Coordinate project scope and alignment across teams, resolving delivery challenges along the way.
Turn successful implementation patterns into reusable tools or platform components.
Share customer feedback and recommendations with product and go-to-market teams.
What We're Looking For
At least 5 years of experience in customer-facing technical roles, including work at multiple startups or substantial experience at a larger technology company.
Experience as a forward deployed or solutions engineer, technical product manager, founder, or in a comparable role.
Strong hands-on skills with React, Node.js, Python, and AWS, along with experience writing production-grade code.
Deep knowledge of distributed systems and experience building full-stack enterprise integrations.
Strong communication and collaboration skills, sound judgment, and a high level of ownership in fast-paced environments.
A bachelor's degree in computer science, computer engineering, electrical engineering, or a related field, or equivalent technical fundamentals.
Voice AI experience or senior-level engineering experience is a plus.
Compensation & Benefits
Base salary: $215,000 to $290,000 annually. Visa sponsorship is available.
Location
On-site in Redwood City, California, United States.