Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
HYBRID Qualified candidates must live within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
HUB LOCATIONS: Bloomington, IL; Richardson, TX; Atlanta, GA; or Tempe, AZ
SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.
Grow Your Skills, Grow Your Potential
Responsibilities
Are you passionate about enhancing customer experiences through innovative solutions? Do you enjoy problem-solving and improving communications? Join our team and help craft the documents customers receive from State Farm!
We’re seeking a Software Engineer or a Lead Software Engineer for our batch Design & Development and On-Demand Composition Modernization teams within the Customer Communications product suite. You’ll collaborate with business, infrastructure, and application teams to design, develop, test, and support batch and on-demand applications using the OpenText Exstream composition toolset. Our team creates high-volume, customer-facing communications such as policy documents, renewal notices, billing statements, claim correspondence, and important notices—delivered by mail or online—while maintaining design and development standards to ensure quality.
This role supports the modernization of our communication tools, including adoption of cloud technologies. You’ll have meaningful opportunities to improve customer interactions across insurance and financial services products.
If you value quality, teamwork, and making an impact, we’d love to hear from you!
Qualifications
Required Skills
These skills are essential for day-to-day success in this role:
- Prior software engineering and programming experience
- Experience with composition software, preferably OpenText Exstream or similar tools, including shared components and content import functionality
- Familiarity with data dictionaries and Exstream driver files
- Experience with code repositories, shared forms, version control, and deployment of package files to testing and production environments
- Understand the concept of APIs and JSON payload schemas
- Understanding of API testing tools such as Postman or Insomnia
- Understanding of or experience with different output formats (e.g., AFP, PDF)
- Strong knowledge of data structures (e.g., XSD, XML, JSON) and data merge techniques
- Ability to assess impacts on upstream and downstream processes, including troubleshooting
- Awareness of coding standards for accessibility compliance
Desired Skills
These skills are a plus and will help you excel and grow in the position:
- Understanding of Customer Communication Management (CCM) practices
- Understanding of unit testing concepts and frameworks
- Object-oriented programming experience; JavaScript or Python skills
- Experience with additional OpenText Exstream tools (e.g., Communications Designer, Content Author, Empower)
- Experience with agile development methodologies
Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
- Potential starting salary range: $100,000 - $140,000
- Starting salary will be based on skills, background, and experience
- High end of the range limited to applicants with significant relevant experience
- Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
- Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
- Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
- Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
- Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
- Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
- Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
- Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!